I had purchased a very misleading social shopper coupon. I had thought it was a coupon for the Harrison Hot springs Hotel, but it turned out to be the Ramada. Since I was expecting to stay at the actual Harrison Hot Springs hotel, I was not impressed to find it was really the Ramada. I had "upgraded" to a King room with a pull out for my kids. The room came with a fridge and microwave. First off the rooms are very small, old and the bathrooms are tiny with next to no counter space, next the hotel does not have any cutlery or flat wear to use in your room. Many places to eat were closed and the hotel itself has no food to offer. The restaurant that they give you a discount to, is closed for renovations. The only good thing was the pizza place next door. On the flip side, staff was very friendly, but I really cant comment on service because they dont offer any service. I would never stay there again and I am extremely angry with Social shopper for not saying its the Ramada.
Room Tip: Room 408 is directly across from the hot tub, so its easy for families
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 January 2012
Thank you for your review.
We just recently became a Ramada Hotel, any Social Shopper vouchers would have been sold with our current name or our previous name the Executive Hotel.
It is true that we are undergoing renovations, first our restaurant, but our rooms will be renovated in the coming months as well. We do not have cutlery in the rooms, but if you request cutlery from our front desk, we generally can provide that for you.
We hope you will come for another stay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC