Our family spent 3 nights over Christmas at the Ramada Hotel. We had a great time at the hotel, our room was clean, we used the hot tub once and it was nice, and we had a couple of meals at the hotel restaurant. The staff, both in the restaurant and at the hotel are extremely nice. They were very responsive to our requests (we asked for extra towels and extra coffee a few times).

The reviews on this site seem bizarre to me considering how good our stay was. We look forward to our next stay.

This hotel was the worst hotel I have ever been at, the fact that it is now under the Ramada name, please don't buy Ramada shares. The room floors were so bad I did not want to take off my shoes. The hot tub had a dirt ring all around it, as if it was not cleaned in many months. As my wife and I were hoping for a quick get away we were so disappointed that we are also going to write a letter to Ramada's Head Office. In short I would not let my dog stay at this hotel. RUN AWAY AS FAST AS YOU CAN

We used a deal coupon to stay for two nights, and we also bought one night at regular rate for my parents so we can extend our Christmas party. The services are really bad, after we check in after 3pm, my parents' room is still not clean and ready yet. We talk to them, and wait 1 hour and 45 to get the room done, however, there still has hairs in the bath room floor, and I don't think they change the fitted sheet of the bed. We ask for robe so we can go to the hot tub, but didn't get any till next day afternoon after we follow up at least three times. The room is not clean, I even found chips under the sheet in my bed, the carpets is not clean either, so we have to wear our shoes inside. That is the worst place I ever stay.

We have family in Harrison and they told us that the old executive hotel had just changed to a Ramada. we decided to stay there for our anniversary. when i booked online there was an option to pay 30 dollars for a bottle of wine and 20 dollars for a box of chocolates to be presented in your room. i ordered these as i wanted our anniversary to be nice. we arrived at the hotel and were told that our room was not ready. we then sat in the lobby for 40 minutes while 10 other people were checked in. After getting back in line we were finally checked in. Upon arrival to the room i was disappointed to see that the wine and chocolates were bot there. i called the front desk and they brought them up. great surprise! the room was old and had wallpaper peeling off the walls, it stank like cigarettes despite the non smoking sign. we were above the restaurant so all night we listened to the clattering of dishes etc... huge disappointment and a huge waste of money. i am a seasoned traveller and a business owner. i have never put a review online good or bad.
I tried to speak with a manager buy was told no.