We go to Harrison twice a year...this is the first time we stayed in the main part of motel..it was smelly and updated as much as they could..the tower was alot nicer..The servers are very pleasant. But the management cant do his job..there was a conference there and those people made the experience terrible.The management let them run loose and have bottles , cans, of alcohol in the pools and they were very very loud and ruined our stay...the manager came out and i mentioned how bad it was and he didnt seem to care..I used to like coming to this hotel but I think it is time for us and all our friends to go eles where..I guess they dont care about the guests ,,just the big conventions...to bad was fun...

I visit Harrison Hot Springs Resort & Spa a couple times a year just to get away and rejuvenate. I visted the resort last weekend and it was amazing as usual. The staff is warm and wonderful as are the hot pools. Two employees in particular, Adrian (barkeep) and Martin (dinner attendant) were examples of GREAT service. Can't say enough good things about this resort.
If you are looking for rest and relaxation in an aesthetically pleasing atmosphere then Harrison is the place for you. :)

I read and agree that the rooms are in need of updating. However, the bedding, beds, and rooms are clean and comfortable. However, I give it an excellent review for employee service and friendliness. We had vouchers for the breakfast buffet and mistakenly went to the brunch buffet. The manager was most helpful in finding a resolve to the situation. When I checked out I asked the front desk person to check me out and I would return after putting a bag out to the car. When I turned from the car to go back and get the receipt, she was standing behind me with the receipt. I found the service from 'all' staff to be friendly and most helpful. Thank you!

During a wintry spell we drove to Harrison Hot Springs to spend 2 nights and enjoy the hot pools. We bought the standard room bed and breakfast package but on arrival were given a free upgrade to one of the more modern rooms. Our room was comfortable and spacious, with a view of the lake from the balcony, and had free WiFi and a huge flatscreen TV. Parking was $5 extra in the snowy lot out back. The outside pools were delightful even with the snow piled up along the edges (some people wore ski hats with their swimsuits, a good idea with an arctic wind blowing), but on the coldest days we went in to use the inside pools which were also very nice. Did not use the spa facilities or have dinner but the buffet breakfast was excellent, with made to order omlettes, fresh fruit, cereals, bacon, etc. The service was always cheerful and helpful. Certainly worth a return visit.