We stayed at the Valley Inn for 4 days and it was a treat.
The hotel has been refurbished and the rooms were beautiful. The staff is what makes this hotel. We had several problems with Air Canada on this trip, right down to lost luggage and then having it returned soaking wet ON THE INSIDE. We also booked their hospitality suite to host a small 90th birthday party. Cathy & Jeff were amazing at organizing,arranging the party as well as catering the family meal in the same room later.
The food was excellent, hot,and served promptly.

The only MINOR issue we would like to change is that all the staff be allowed access to the hotel laundry to save guest running out to a laundromat (we had to dry all the clothing inside the suitcase when it arrived)...

We will be staying here when we return to Duncan and would highly recommend it..

Thanks again for a wonderful stay.

Checked in near midnight and received some of the best service ever! Including a gift bottle of water and some decadent chocolates!

Drive another 15 minutes and spend a few mire dollars to stay at the best western chemanus. This hotel us old. The doors don't close properly, we found garbage behind the night stand, the very loud AC woke me up every half hour, the plumbing is loud, etc. The on site pub is nice, there is a Tim horton's next door, the location is central and the staff are very nice.

I am currently here at the hotel now and felt compelled to write a review about this hotel.
I checked into my room and found an ever-so-slight cleaning issue and asked the desk clerk for a cleaning rag and he would not let me have one.....he insisted on changing rooms for me! There was no doubting my complaint, or checking the room....he quickly gave me a new room. I wish I knew his name because he did such a fantastic job! He was so friendly and courteous. This hotel has obviously been upgraded and I have stayed at several Best Westerns in the past 6 months and i have to say that the decor and warmth in this one is by far the best! I love that hotels are getting rid of disgusting bedspreads and just triple sheeting. I am extremely pleased with my choice to stay here.