My husband and I called from Ontario to just inquire about room rates and got probably the rudest person I had ever talked to. My husband owns his own business and I am a manger for a large corporate communications company. We were looking to stay for 5 nights and asked about a possible discount rate. When my husband was told no flat out he asked if she was serious that there was nothing she could do she spoke very rudely to my husband and hung up on us. I then called back and when I asked her to speak to the manager she proceeded to tell me he wasn't available and I then asked for corporate number she fought with me for about 5 minutes refusing to give me the number. After I got the number my husband then spoke to her and explained that this was uncalled for and we would make sure that this is dealt with, she continued to fight with my husband about the situation and then hung up on us once again.
I am very disgusted at how we were treated and that was only to make a reservation. I can only imagine how we would have been treated if we had actually stayed there!
I promise you I am following up with management and head office and I have put forth to my company that we will never stay in at a motel 6 as a company or personal again.
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- Motel Six Red Deer
- Red Deer Motel Six
- Red Deer Motel 6
