First impression was the sign on the front door urging "Crews -- please remove dirty shoes and boots before entering hotel". Then there was the over-powering stench of cigarette smoke around the enterance way which made its way into the lobby.

I had booked a non-smoking room because I am a non-smoker and can't stand the smell. Immediately upon entering our room, it became obvious that it had recently been smoked in. We couldn't stay in that room. We went down to front desk and informed the staff that the room had been smoked in. He insisted that "No -- it says it's non-smoking." He finally did give us another room. It didn't smell like smoke ... it smelled like cleaned-up vomit. We spent the night because we were exhausted, but had to liberally douse the room with the little purse-sized Glade that I carry in my purse.

There is nothing worse than booking a hotel online and arriving and having that sinking feeling in your gut that you made a mistake. We considered going somewhere else. Please avoid if you can. We stayed here and although the staff was friendly it was a dump. It was dirty and run down. The air conditioner only shut off when you unplugged it. It showed a total lack of care. I had the misfortune of having my ID, drivers liscence and bank card fall out of my jean pocket. When I arrived home I called them and let them know. I told them the specific room number and exact spot where it would be. It took a week and a half. I had already cancelled my bank card and visa. Not worth the money you save.

With the newly renovated rooms and the new beds, we found this to be the best value for our dollars while staying in Red Deer. The location is great to get to shopping, restaurants and visiting with friends and family. We found the rooms to be clean and comfortable and definately recomment the Super 8 to all who visit Red Deer for business, sports or pleasure.

This has to be one of the most disgusting hotels I have ever had the misfortune of staying in. Our room smelled like mold, the blankets were stained, the walls were filthy. When I complained to the front desk, they moved us to a different room. The bedding appeared to be clean in the new room, but the walls were still filthy and the temperature was a mere 15C! We had to manually turn the heat on and off all night b/c the thermostat wasn't working. When I called the front desk I was told to "just wait awhile and it will warm up". The hallways reeked of pot, and there were holes in the walls in the stairwells.

At two in the morning some guy was pounding on a door down the hall. After 15 minutes of this, I called the front desk to advise them and was told "Oh, I know. His key won't work, so he's trying to wake up his room mate to let him in." (?) Whatever happened to the front desk having a master key to let him in with, rather than allowing this guy to wake up the whole hotel???

This place was absolutely gross, I would never, EVER, stay here again. Do yourself a favor and give it a miss.