When I first checked in I was dissapointed that the new employee was unable to move me to a renovated room, but the manager went WAY above and beyond for me. Fantastic job making it right and making me feel valued!!


New employees make mistakes it's life; how you FIX it is what truly makes a leader and a business. Bravo!!!

Great Staff,clean renovated rooms,comfy beds....too bad about the Denny's and the 2 minute page loads. The staff is fabulous, caring and seem very dedicated to ensuring your stay is pleasant. My expectations are totally met at this property save for the restaurant and the poor internet. Slow internet speeds make for ponderously slow work if you have to do any in your room. As for the restaurant, one would expect something...anything but a Denny's at a property like this. IMO Denny's is renowned for greasy food and this one lived up to its reputation. The business centre REALLY should have a printer/copier to enable business travelers to better work at the hotel if nessisary.

That said I will continue to stay here, the Staff overcomes the shortfalls.

.02

Overall the hotel was pretty good. Having a Denny's was nice, but not as nice as having a free continental breakfast like some other chains do. The rooms were average in every way. The pool and hot tub were nice. I was there with fellow Saskatoon Valkyries teammates (Women's tackle football). The staff put up with us quite well, considering there was also a wedding that same night :)

there is a lovely field right next to the hotel to walk your dog or play and excercise them. staff is good about pets. rooms good for the price. Dennys downstair and is a regular denny's. This is a good price for staying in lethbridge and a clean and average hotel in a good location.