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Pomeroy Inn & Suites – reviews, photos

2.5 of 5
11710 - 102 Street, Grande Prairie, Alberta T8V 7S7, Canada
Hotel amenities
Pomeroy Inn & Suites
Ranked #2 of 18 hotels in Grande Prairie
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    12
    8
    2
    3
    0
Date Rating
Alberta
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Excellent Stay”
5 of 5 stars Reviewed 9 December 2011

We stayed at the Pomeroy with a hockey team. The rooms were spacious, we received a great rate and the Guest Services Manager was extremely helpful. She went the "extra mile" to make sure everything was covered. We stayed in a King Suite on the 1st floor. We had no internet issues. Lots of room in our suite. Beds were comfortable, even the pull out sofa was fine. Each room has a fully equiped kitchen with a microwave and full size fridge. Very clean and quiet. Good continental breakfast. There is a water slide and pool to help you entertain your kids. Even a hot tub for the older folks to soak in. Staff were very friendly and accomodating. If we ever need to stay in Grande Prairie again, this hotel will be at the top of our list.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SportsMomAlberta about Pomeroy Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High Prairie, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Bait and Switch”
3 of 5 stars Reviewed 25 November 2011
1
person found this review helpful

This Hotel has a new Section and a very old Section at the same prices. We Reserved a room requesting that we be in the new Section. They don't issue rooms until check-in and we know that as we stayed there several times (no problems). We arrived early (2 PM) long before others and was given a room in the 'old' section.
When I complained they (3) couldn't get it through their heads that although all of the new side was now 'Reserved' that I was one of the ones that called and Reserved one of the nice rooms. Regardless, I had a reservation and I was there!!!!! and the others that were coming in weren't there yet???? So give me the Room! Nope, didn't happen.
So be prepared to read their website and see nice new rooms but don't be suprised when you end up in one of the old ones for the same price.
It won't happen to us again as we now stay at another hotel and haven't had a problem'

Room Tip: See the room first. No restaurant.
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  • Stayed December 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 4 cities Reviews in 4 cities
“Over-priced, with bad services all-around”
2 of 5 stars Reviewed 6 October 2011

I stayed at the Pomeroy in late September because of good reviews, and was sorely disappointed at every turn. First, I paid way too much for the type of room I got. Then, the internet did not work up at the 4th floor. I had to use the business center in the lobby to get my work finished. When I checked out, the woman at the front desk was so busy on the phone that she couldn't even bother to look up at me. While I waited several minutes to check out, my taxi came and went because they thought I wasn't coming. I had to call another after all that. I would not stay here again.

Room Tip: Bad wireless on the upper floors
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  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask KarmaGeddon about Pomeroy Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PomeroyInnGP, General Manager at Pomeroy Inn & Suites, responded to this review
11 October 2011
I would like to apologize to you concerning the stay you had with us in October 2011. We do realize that we have concerns with our wireless internet, we are in the process of putting in a fibre optic line through Telus which will solve any problems that we have been having especially with the 4th floor.

Concerning my front desk agent I also will apologize for her not acknowledging your presence at the front desk upon check out. We try to have two agents on the desk at all times but obviously this was not the case with your check out.

Hopefully you will give us another chance to redeem ourselves and have a memorable stay.

Sincerely

Kathy McLeod
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great room for a great price”
4 of 5 stars Reviewed 15 September 2011
1
person found this review helpful

We went to the Pomeroy in July of 2011 to visit family. The reviews that we read overall were really helpful in choosing this hotel. The staff were friendly and always helpful. The rooms were cleaned daily. And the continental breakfast was great. We will definitely go back again.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask JohnnyJimmy about Pomeroy Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grande Prairie, Canada
1 review
“Don't stay there if you have allergies !!! Pets are every where...”
2 of 5 stars Reviewed 3 July 2011

It's a pet friendly hotel. Dogs are every where. House keeping is bad. The rooms are very dusty.In 2 weeks of stay we had the bed sheets changed only once. Bathroom is smelly and not being cleaned daily. My daughter who has Asthma had been really sick we took her to the hospital twice and doctors said it's because of allergy.

You'd never be able to have a sleep. Kids are running here and there night and day. And if your room is nearby the stairs, you'll probably need ear plugs.

I'd say it's a nice budget hotel but not a 4 stars...

  • Stayed June 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask mimi23000 about Pomeroy Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Pomeroy Inn & Suites

  • Pomeroy Hotel Grande Prairie
Address: 11710 - 102 Street, Grande Prairie, Alberta T8V 7S7, Canada
Price range (per night):* INR7,579 - 9,697

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