PROS: The hotel location is good, walking distance to Montana's, Tim Horton's, Superstore, Wendy's and the mall. There is a full kitchen available in each room that helps a lot in case you need to prep something; in suite laundry is also a plus. Good free breakfast every morning. Free wireless.
CONS: Check in time is 3PM and there is no exception to let you in EVEN if the room is ready. The room service is the worst I've ever seen, half of things is done, the other half is just left behind, they do not clean the room properly, do not check garbage bins daily (kitchen), and I could not tell the difference before/after room service on the washroom, so do not look too close otherwise you will pack your stuffs and will run away easily. It is charged $7/day for heated parking. Depending on the room heater and air conditioner does not work properly either and it can be an issue, given the low temps in Ft McMurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC