Was very nice to be remembered, was surprised and pleased that they had me set up in the room that I like....that was awesome !
Four of us had dinner in the dining room, food was great and so was the service, nothing rushed with lots of time between courses !
I like the fact that you can entertain clients in the booths and still have privacy.
Will be back for sure....keep up the great work !

Poorly run business. I heard managers complaining about employees, I heard employees complain about employees.. When I got to the desk a very rude service Lady named Jen was EXTREMELY rude to me. Like ME.. a paying customer should feel badly about coming into a hotel.
So sorry for the inconvenience of checking in. Geez.
For me personally when I walk into a business... ANY kind of business, I don't like to hear that negative bashing going on. This is supposed to be a five star hotel. So COMPLETELY unprofessional. Like.. honestly. I checked out two days early and checked into the Sawridge. So everyone.. stay at the Sawridge it was fantastic. Avoid the Radisson at ALL COSTS.

Stayed one night at this property, as they had a decent rate ( for Fort McMurray that is! ). The sleep number beds aren't great but aren't terrible either. Just found one of the 2 beds in the room hard to adjust properly, but I took that one as I can almost sleep on anything. My travelling companion had her little girl with her and they were good about providing a playpen/crib for the child. Their pool closed too early, we couldn't get in to use it in the evening unfortunately. Slightly longer pool access hours would be nice, as it's not as if they have a lifeguard on duty. Didn't dine at their restaurant, but did snag a cookie from the front desk in the afternoon for the little one which she enjoyed! Internet fast and easy to access.
The room above us was making a fair bit of noise in the evening, I'm not sure if this is due to them really being that noisy or if the floors are just thin and transfer noise. Seemed like the latter. But all in all the room was clean and all we really needed.

Stayed here for a 5 day house hunting trip. First night we were in a standard room. Air conditioning was super loud and adjustable bed was horrible. Mentioned to front desk staff and they upgraded us to a suit at no cost. Much better. Staff was super friendly and helpful. Ate at the Aurora Grill a number of times. Service was great and food was pretty good. Location is a bit out of the way, but other than that would definitely recommend.