“STAY SOMEWHERE ELSE... what a dump!”
I'm actually sitting in my room here as I write this, looking around at all of the marks on the walls, the missing paint chips, the stains on the carpet... and I'm wondering why I paid $300.00 a night to stay here? I'd heard some of the other hotels in this town were pretty dumpy, but I've stayed at Sawridge and Radisson with no issues. This place looked very nice in the pictures on the website, but don't let them fool you. Just like every other hotel owned by this group of companies, it is being run into the ground. I've stayed at their hotels all over Alberta and into North East BC, and it's the same everywhere. Very poor management. Seriously, there are big chunks of wall missing in the hall way, stains everywhere in the carpet, chips in the bathtub, the blinds are broken, the phone doesn't work, the internet doesn't work wireless or wired, and even though I requested service this morning, no one has been to my room (it's 10"47pm here right now, so I'm guessing they aren't going to change my sheets today). The other really gross thing is... they advertise about the comfy down duvets on the beds... which normally I would consider a great touch... but these don't even have covers on them! Gross! I'm glad that I brought my sleeping bag, and have cancelled the room for the rest of the week... I'd rather stay at camp, because in all honesty, the service is better and I'm pretty sure it's cleaner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC