Suppose to be non-smoking. Hotel looked OK on internet but kind of dated once past lobby, could be a lot cleaner. Stairwell dirty, tears in gyproc in stairwell, halls are dingy, everything just leaves lots of room for improvement. Must admit nice sized flat screen TV (wish I had time to use it). First room had pile of bedding on floor. Staff seemed mildly annoyed at my complaint but did move me to another room. Had this experience once before in Saskatoon, recieved profound appologies and an upgrade. Definately a different attitude in management. Was moved to another room which was very smoky. Didn't feel complaining was worth it. Opened window turned on fan and went for dinner. Last time i was in Fort McMurray I stayed at the Radisson. I was hoping to save a few dollars coming here (and I did). Not worth it. I am not likely to stay here again.

I had the displeasure of staying at this hotel mid week while in town for a funeral. The cost was decent, but certainly not for what I got. The hotel claims that it has been recently updated, and it appeared that the lobby had been, but the rooms were not. The hotel also claimed that all rooms were non-smoking, and they may well be currently, but have not been in the past. There were burns to the carpet, furnishings, and around the sink in the bathroom. The bathrooms were barely passable for clean, and the coating of grime and dirt to the baseboards, around the electrical plugs and in corners was sufficient to turn my stomach. The mini fridge was not plugged in and contained 2 bottles of water, one of which was previously opened and nearly empty. The carpet was filthy, and the bathroom linens outdated and not fresh smelling.
The front desk staff were not conscious of the fact that while checking in there were many others standing in the lobby, and announced my room number out loud. Every left and returned to the hotel I had to have my key card rescanned at the front desk, as I was unable to get into my room.
I was able to hear not only conversations in the hallway, but the cell phone of the person in the room next to me. At 7am on the day of my departure there was an alarm of some type going off for close to 20 minutes. When I called the front desk to complain, they had no idea that there was an alarm sounding. They did however detrmine it's location and shut it off, nearly 30 mins after it started.
The front desk staff failed to ask me how my stay was, and I can only assume it was because they also know what a dive this hotel is. I couldn't wait to check out!

The hotel is obviously going through a renovation period, but the rooms are clean and the linens are white and crisp. The front desk staff were extremely friendly and the location is great.

I've stayed at this hotel a few times for business and the first time my room was right by the elevator. This was great if I wanted to hear conversations in the middle of the night of intoxicated people. For my next stay, I asked if they could put me in a room not close to the elevator and they put me in a room at the end of the hall by the stairs which again is great if you want to hear people talking. The staff try their best but you definitely see the difference in quality compared to other larger chain hotels. I did appreicate the restaurant in the hotel and I had good meals. The casino is across the parking lot and just be cautious when making the short walk.