Staff are friendly and helpful at this property, food at the Grill is good overall (BIG portions but straight-forward food - you know what you'll get).
Not necessarily a hotel with feminine touches or that caters to female travellers but not necessarily expected in this location. The deadbolt lock on my door was broken, although they did have a chain lock. There are also key card locks for each wing, but people frequently leave the doors open so this isn't a great security feature. Parking can be a bit of an issue. They have a huge lot but it always seems to be full so you often have to park far from the building and the lot is unlit.
Lobby and public areas are warm and look like they have been upgraded in the last 5-8 years. They offered complimentary cookies and juice/water at afternoon check-in.
The rooms are another story. Although clean, the decor is very dated, bedding is old-style (no duvets here), etc. Not sure the thermostat in my room worked very well, it was cold and there were no additonal blankets or pillows. Luckily I had a two-bed room so grabbed the blanket off the other bed. It was nearly impossible to set the temperature on the shower (hot, then cold, cold then hot...).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC