My room was in a terrible state:
Holes in the shower wall.... Bugs on wall behind bed.... Sheets didn't fit the mattress properly, so I could see that it was not in good shape. Plastic edges torn off mattress..... I won't comment further on that.

That being said, the staff were extremely nice and helpful, and the lobby was clean and tidy.

I wouldn't stay here again, though.

This hotel was a pleasant surprise for what I expected in Fort McMurray. From what I had heard from everything is that everything is overpriced and not worth it. From the moment I checked-in, I was very pleasantly welcomed by the front desk and from that point forward found that every staff member was extremely friendly and helpful. I had previously stayed at a hotel accross the street and did find anyone friendly at all. This hotel has everything you need and the restaurant and bar has great food and awesome servers that are willing to actually talk to you. Travelling to Fort McMurray is hard enough as it is, and it is nice to be able to stay somewhere that you feel welcomed and comfortable.

Stayed here for 4 nights while house shopping, The room was clean, bed comfortable. The restaurant downstairs was good but a little overpriced, a short drive to the Airport.

I've stayed there twice now and that was too much. The first time was the first week of January. I was given a first floor room and after opening the door laughed out loud. My "executive" suite consisted of a queen bed and a couch which can best be described as harder then granite. As well there was a desk and 2 chairs, a credenza for your clothes a small t.v. and that pretty much was it. The first night I was there, there was a company party in the conference room right outside my window and ten feet away. I asked the person at the front desk when they would be done and was told 11 p.m. At 20 to midnight I called again and was told 1 a.m. She then asked me if i was being disturbed by the noise!! Gee ya think??? She then told me she would ask them to tone down the noise. I swear it got louder. After the party ended there were still drunks outside til about 1:30 a.m. In the room on a card is their gurantee which states: We gurantee that your stay with us will be problem free. If there is a problem that we know about and are unable to fix it your first night is on us. My compensation for the first night was 50 bucks out of 220.00.

On my second stay i noticed the food at the breakfast buffet was somewhat blander then the first stay. The pancakes were rubber as well as the french toast. The hashbrowns are so greasy they slide off the fork. The only thing edible was the fruit which they could never keep enough of out. Dont get me started on the grilled chicken burger the waitress reccomended for lunch. If you like cold chicken dripping with cold barbeque sauce then this is the place for you! You might ask yourself if it was so bad why stay there twice? Well all the other hotels are filled early, so if you need to stay in Fort Mcmurray book early at one of the better hotels. It may be 20 or 30 dollars more per night but trust me the alternative is not good.