The management of the commercial hotel has been doing an excellent job at maintaining the commercial, and all the staff are helpful and knowledgeable. Overall I would recommend the commercial to any future travellors requiring a low cost alternative to the major hotels.

After paying full rack rate and requesting a non-smoking room I got a smelly smoking room that would far better suit a welfare bum. It badly needed paint, the TV barely worked at all and one needed to go upstairs to take a shower. The bathroom stank to high heaven, almost to the point of nausea.

I was awakened twice by the phone ringing, the second time at 3:00am.

Customer service is a joke. The Amy Whinehouse look-a-like was obviously more interested in anything OTHER than dealing with customers.

Stay far, far away from this joke. I wouldn't stay there again if it was free.

My partner and I stayed at the Commercial Hotel for one night because Lonely Planet had it in their Canada book, and it didn't sound too bad.

Like the other person who has reviewed here, we didn't know it was cash only, so we had to go find an ATM, which he said was down the road, but turned out there was one right across the street we could have used.

We went up to the room and it was DISGUSTING. The bathroom was dirty - hairs everywhere, grime, cigarette ash on the floor - the bed had been made but the sheets smelled and they were full of holes. The bed was broken, too. The room had not been vacuumed. This may sound childish, but I was afraid to take my shoes off.

For $70, I would have expected more - at the very least, a clean room.

If this is meant to be a good value hotel room in Edmonton, I'd shell out the extra $20-$30 and stay at a chain motel.

We read the reviews online and they seemed ok and it was cheap so we thought we would stay there. We were arriving late at night from a flight so thought a hotel would be better than a hostel. The man who greeted us didn't have a clue what he was doing. It was cash only, which we had not been told. We were then pointed in the direction of our room. On opening the door the overwhelming smell of smoke came out, it stank. The sheets smelt of it and everything in the room. We pulled back the bed sheets and there were hairs, there were also hairs in the bath.. We would certainly not recommend this place.