We stayed at this hotel because we had an early flight to catch. Our check in was ok, the lady seemed to always smile while quoting hotel policy but came off very rude and not very helpful. We booked the hotel online and checked in after 9. We were leaving at 5 am and didn't need much. Our room was on the second floor, was nicely decorated and the bed was comfortable. I was very surprised to see how small the room was, I can't believe how much furniture they're able to get into the room. The bathroom wasn't as clean as I'd like but by the time we got into our room we were so tired it didn't matter as much. Check out was much better, the guy at the front desk was quick and I was impressed that they had a latte machine for their guests. Very nice to have when your running late for a flight and need a coffee.
Would I stay here again? I'd probably stay here again just because it's close to the airport, I may check in a bit earlier to make sure our room is cleaner. For short stays it does the job and the bed was comfortable and that's really what we needed.

Very nice rooms and well appointed. The clock actually projects onto the ceiling so you don't have to turn over to see the time or count sheep. Just look up. Good attached restaurants. Just off the highway on the south side of town

I have stayed at 5 of the Sandman hotels in Western Canada over the last year, and this is by far the prettiest of the bunch. I typically travel on my own for work, and have always enjoyed my stays at all of them.

The beds are wonderful, all the rooms I've stayed in at this hotel have also been very quiet. I have stayed on the main floor down the hall from the elevator, as well as on the 2nd and 4th floors and have not encountered any noise issues. Staff has always been more than friendly and helpful.

The coffee machine in the lobby is a great touch, far better brew than that in the rooms, but it can get lined up in the morning when everyone is on their way out.

The rooms I do find a bit dark with no overhead lighting. I like that the desks are built in and have internet connection and plug ins handy.

Again, a very boutique feeling hotel without the crazy prices you can pay elsewhere.

Chop restaurant is very good, a nice splurge for dinner. Rockford is for sure more reasonable, and I like the big booths they have - I will often spend part of my evening working in there while enjoying a glass of wine and dinner.

My last stay was in November 2011, and will be back there again next week (end of Jan 2012) for work.

Don't forget to get your Lucky 13 card - stay 12 nights and get the 13th free. And its good for any hotel, anywhere, anytime with no blackout dates. Bonus!

I stayed at this hotel two nights ago for work for the second time in about six months. Both times the night clerk (Dwayne?) has been cheerful, polite and helpful.

The rooms are clean, spacious, have good heating/a/c systems and very comfortable beds. The decor and fixtures are modern and stylish.

The room I stayed in had two queen size beds, good quality bedding and nice thick comfortable pillows.

On the down side, there was a fair amount of traffic noise and the pop machine right across the hallway from my room was very loud. You may want earplugs to enjoy an undisturbed sleep.....I did!

There was a small refrigerator and microwave in the room, but the fridge had no freezer, so if you have an ice pack to keep frozen, you will have to make arrangements to have the front desk look after that.

I can't comment on the price because my company made the arrangements and I do not know what they paid for the room. If the price is reasonable, I would definitely recommend this hotel.