High - room amenities and style; friendly, efficient service,
Low - Location - Not a pedestrian friendly neighbourhood
My room looked recently redone, and was appealing decorated. The bed was really comfortable - I slept soundly every night, despite being close to the elevators. Everything was very clean, and those little details like extra towels, and free wifi made for a really pleasant stay . Having laundry facilities in the building was convenient., The staff were always knowledgeable and helpful. The desk clerks arranged to store my bags for a few hours after checkout in a locked luggage room until my flight later on, , allowing me one last trip into the city sights. There is a great ambiance about this place - almost every time I came through the lobby, there were people sitting in the big armchairs by the fireplace, chatting or reading.
If the pool and water slide are important for you , they were still not open when I stayed there. That didn't bother me, but it might if you had children.
Only real drawback is that the area surrounding the hotel is mostly commercial, and few sidewalks if you want to go for a walk or need to get supplies . The only real criticisms of the room were a closet bi-fold door that was sticky when it opened , and an ugly hide-a-bed couch that seemed out of place with the bigger makeover.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 August 2011
Thank you for taking the time out of your busy schedule to submit your review. We appreciate guest comments, and strive to always improve on areas in order to provide our guests with a pleasant relaxing stay. We look forward to serving you in the future. The pool area is a second phaseof the renovations, and due to circumstances beyond our control there has been delays with drawings and final approvals in order to proceed. We do look forward to the complete hotel being finished to be able to provide our customers with as many ammenities as possible to enable their stay to be a more pleasant one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC