My fiance and I were quite dissapointed with our stay at the Greenwood Inn. We arrived and checked in. That night we ordered room service and the person bringing it up brought up the wrong order....TWICE! We had to remind them what we ordered. My fiance had a hamburger which was a pathetic excuse for one and I had the coconut shrimp which was even more so pathetic.

We ordered a movie on the TV and it kept on cutting in and out. Finally we just shut it off and went to bed. The next morning we complained to the front desk but they told me we should have phoned in the middle of the night to complain about the movie?!?

By the time we got home to Calgary I sent an email to the Front Office Manager and of course received no response. Do not stay here, they do not care.

They charged for local calls! Unreal! You won't find that out until you check out or read the entire binder in the room...

This hotel is in need of a GENERAL UPDATE.. rooms are outdated, tiered, and stale. I only stay there since my employer books us there.. or i would NEVER book there..

This was my second stay at the Greenwood Inn and definitely my last. We booked online for a great rate of under $100 per night for two queen beds.

The rooms were old and quite outdated, the bathroom was rusted and worn, the wall had red stains which could have been anything (but it strongly resembled blood). The room featured an old "tube" television which I have not seen in years.

However the very worst part of our stay was the room next to the train tracks. We understood this when we booked our rooms and since we live in a downtown condo blocks away from train tracks and a fire hall, we thought it would the just like home. However on a Friday night, the consistent sounds of the train passing by with the rumbling of our beds from 1am to 4am kept us up all night. Our experience was nothing short of horrible and I cannot believe this hotel charged money for an old, updated room with no moments of peace and quiet.

We prepaid for 2 nights but the first night was enough for us to forfeit our second night's stay and move to another hotel at our cost. The staff didn't seem to care that we were checking out a day early and forfeiting our paid night. In all fairness, I did not feel it was right to take my frustrations out on the front desk clerk as it was not her fault that there is no scheduled renovation or that the hotel was situated right next to the train tracks.