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Delta Edmonton South Hotel & Conference Centre – reviews, photos

3.0 of 5
4404 Gateway Blvd., Edmonton, Alberta T6H 5C2, Canada
Hotel amenities
Delta Edmonton South Hotel & Conference Centre
Ranked #34 of 84 hotels in Edmonton
3.5 of 5 stars 103 Reviews
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103 reviews from our community

What travellers say about this hotel
  • Room service(6)
  • Flat screen(3)
  • Next morning(3)
  • Breakfast buffet(3)
  • Very comfortable(3)
Traveller rating
    23
    25
    25
    15
    15
Only show reviews for Family (21) | Couples (25) | Business (36)
Date Rating
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Five star stay at 3 star price”
5 of 5 stars Reviewed 1 February 2012

Truly amazing experience at this hotel.

We arrived at noon (3 hours earlier than the normal check in time). No problem, in fact they upgraded us to a bi-level suite. The front desk staff was very helpful with our two kids (5 yrs & 2 yrs). After driving for 8 hrs (yeah, we started driving at 4 in the morning), we were so tired to even try to find something eat. When we checked in, we asked the front desk girl if she could help us get some cheese pizza for the kids and veg pizza for us. She not just recommended a pizza place but also called them in and placed our order for us.

The remainder of the stay was nothing different then the first front desk experience. Yeah, you may not be able to get the bellmen open the door for you when you approach the front door like all the five star hotels offer, but people working their know what the customer needs and wants and make them feel royal.

  • Stayed May 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nami74 about Delta Edmonton South Hotel & Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaEDMSouth, Director of Rooms at Delta Edmonton South Hotel & Conference Centre, responded to this review
5 February 2012
Dear Valued Guest,

I would like to take this opportunity to thank you for your online review of your experience with us and the very warm comments that you have shared about our team.

I am truly proud of the individual you mentioned at check in as this is the level of service that defines us as a Delta and I believe separates us from our competition. I will begin hunting this individual out personally to share your comments with them and thank them.

I am happy that all aspects of your stay were also on par with the experience you had on arrival and do hope you return to have many more of those experiences with us.

Thank you again for your comments and for choosing Delta Hotels and Resorts.

Sincerely,

Steve Johnston
Director of Rooms
Delta Edmonton South Hotel and Conference Centre
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Toronto
Top Contributor
63 reviews 63 reviews
Reviews in 26 cities Reviews in 26 cities
63 helpful votes 63 helpful votes
“A Nice Stay”
5 of 5 stars Reviewed 23 January 2012

I find the Delta to be consistent across locations. My stay here was enjoyable as usual. The location is near many restaurants, but I see the on site restaurant gets good reviews. The staff was very welcoming and quick with their service. The rooms aren't large but they are comfortable. Free Internet is offered wired and wifi. No complimentary bottled water or breakfast. If you collect aeroplan miles, it's great.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaEDMSouth, Director of Rooms at Delta Edmonton South Hotel & Conference Centre, responded to this review
2 February 2012
Dear valued Guest,

Thank you for taking the time to share your feedback with us. I am pleased that your experience with our hotel as well as with our brand in general has been positive and consistent.

I am glad that you found our staff to be friendly and were able to enjoy our amenities and services while you were with us.

We appreciate the positive review and hope you return again in the future.

Thank you again for your feedback and for choosing Delta Hotels and Resorts.


Sincerely,

Steve Johnston
Director of Rooms
Delta Edmonton South Hotel and Conference Centre
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Western Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Breath of Fresh Air!”
5 of 5 stars Reviewed 19 January 2012

Had a booking problem upon arrival and must say that the young lady at the front desk jumped through hoops to get it sorted out! Rooms was clean, the breakfast was simply the best I have ever had at any hotel....anywhere!

I have no problem recommending this hotel to anyone visiting Edmonton. It is conveniently located - close to restaurants to suit any taste!

Room Tip: This hotel has openable windows! What a treat to get fresh air at night!
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ramcleod about Delta Edmonton South Hotel & Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaEDMSouth, Director of Rooms at Delta Edmonton South Hotel & Conference Centre, responded to this review
27 January 2012
Dear Valued Guest,

Thank you for taking the time to rate your stay with us and share some feedback about your experience.

I am sorry that you initially had some booking issues at check in however I am happy that the staff member at the front desk was able to quickly and professionally sort that out for you.

I am also pleased that you enjoyed our restaurant and found your room to be clean and comfortable.

Thank you again for sharing your experience online and we look forward to having you back with us in the future.

Steve Johnston
Director of Rooms
Delta Edmonton South Hotel and Conference Centre
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1 review
“My favourite hotel in edmonton.”
5 of 5 stars Reviewed 7 January 2012

I have no idea why this hotel has dropped on the list. I was on the 6th floor facing east to a road but there was never all that much noise. The people complaining must have been on lower floors. I always ask for the highest floor available. We got a fantastic deal for our 6 night new years eve stay. 85 a night thanks to travelocity. I loved our stay. We arrived and were given our room within 5 minutes and it was in the top half of the building, which I'd requested. They also gave us the code to underground parking and made us a reservation at their wonderful restraunt for dinner. The prime rib is amazing. Possibly the best in the city. I've stayed in numerous edmonton hotels, including the very hyped up fantasyland hotel, and this was my favoirite stay. Room service was always accomodating and helpful and the room (as well as hotel) was always very clean. The beds were SO comfy and the eggs benedict was always fabulous. I won't ever stay at another edmonton hotel again. Best New Years I've ever had.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaEDMSouth, Director of Rooms at Delta Edmonton South Hotel & Conference Centre, responded to this review
16 January 2012
Dear Valued Guest,

I would like to thank you for the comments that you posted online. I was very pleased to read that all areas of your stay with us were positive.

It is truly great when all service areas in the hotel are operating at a high level and an amazing stay comes together for someone. This is the confidence that I have in our team here at the hotel and I am glad that you were able to witness it. I also agree that the Prime Rib is probably the best in the city as our Chef and his team have done some pretty amazing things with our menu in the past year.

I am happy that you plan on being a repeat customer of ours in the future and we will work very hard to maintain this positive experience through all of your stays with us.

Thank you again for your feedback and for choosing Delta Hotels and Resorts.


Steve Johnston
Director of Rooms
Delta Edmonton South Hotel and Conference Centre
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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Fantastic New Years Eve!”
5 of 5 stars Reviewed 6 January 2012

We attended the Latin New Years Eve Party at the Delta Edmonton South and had a fantastic time. The check in was efficient and friendly. The front desk agent let us know about New Years Day brunch and that we should make reservations if we were interested as some seatings were already sold out. The room was great, comfortable and clean. We were on the 8th floor on the side of the building across from the railway tracks, but we didn't hear anything all night. We ordered room service and the attendant was really friendly, asked us about our plans for the evening and assured us the Latin New Years Party would be great. I asked him if he was off before midnight, he said probably not, but it didn't matter he was going to have a great New Years. He also made a second trip to bring us some extra wine glasses all with a smile! The New Years Party was such a good time. Lots of people, all having fun. The food was great and our server was just awesome. Working in the business I know what a challenge getting food out to hundreds of people is like and the Delta pulled it off wonderfully. All in all a great experience and I absolutely go back next year.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChrissyJ768 about Delta Edmonton South Hotel & Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaEDMSouth, Director of Rooms at Delta Edmonton South Hotel & Conference Centre, responded to this review
16 January 2012
Dear Valued Guest,

I would like to thank you for taking the time to share your feedback with us regarding your recent New Years stay. I am happy that we were able to provide you with such an excellent experience. I know expectations are high when people are coming for a special event such as a new years party and I am glad that our fine banquets team was able to deliver.

We have been doing this party for many years now and it seems every year we get a better response. This year was exceptionally busy and the buzz about the party was apparent weeks prior to the event.

It is so nice to here from a guest that was there that everything came together and we delivered an awesome event.

Thank you again for the comments and we hope to see you next year as we try to out do ourselves one more time.

Sincerely,

Steve Johnston
Director of Rooms
Delta Edmonton South Hotel and Conference Centre
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Additional Information about Delta Edmonton South Hotel & Conference Centre

  • Delta Edmonton South Hotel
  • Delta Edmonton South
  • Delta Edmonton
  • Edmonton Delta
Address: 4404 Gateway Blvd., Edmonton, Alberta T6H 5C2, Canada
Price range (per night):* INR7,914 - 11,871

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