Great value and lots of space in the rooms. Rooms are clean and tidy. Decor needs updating, but I don't need the latest look in a hotel - I want quiet and clean. Which it was, though one night it seemed a bit noisy with the elevator and people talking. Free breakfast, tho we only sampled it one day. Staff friendly and are trying hard.
Be aware though of the parkade - it is really small and if you have a SUV or pick up, be very careful and hope you don't meet anyone coming out. And if you have an SUV with a roof rack and box, you might not fit.
The other problem with our room was that the heating system was archaic, noisy and didn't really work. There is one fan for a 1 bedroom corner unit, and even on high it was blowing mostly cold air. And it was so noisy I couldn't sleep properly at night.
Elevators seemed a bit slow.
Coffee was not very good - even one of my companions who is not a picky coffee drinker couldn't drink it. But close to lots of great coffee shops, at least, during the week.
Having said all that, if I needed to be in downtown for a function with my family, I would consider staying there again just to have the separate rooms and the kitchen.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 November 2011
Thank you for taking the time to comment on your stay with us. We are pleased that overall you enjoyed your stay. We wish we had an opportunity to change the parking issue, unfortunately it is something we have no control over as it is structural. We do however offer over sized vehicles free parking half a block away. With the limitations of our parking we have chosen not to charge for parking on site or down the street. The heating issue we will definitely look into. Thank you for the feedback on the coffee. We are presently looking into making a change. We sure hope to see you again on a future visit to Edmonton. We are making many changes over the next 6 months. Thanks again and have a great holiday season!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC