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Canterra Suites Executive Hotel – reviews, photos

11010 Jasper Avenue, Edmonton, Alberta T5K-0K9, Canada
Hotel amenities
Canterra Suites Executive Hotel
Ranked #26 of 84 hotels in Edmonton
4.5 of 5 stars 11 Reviews
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11 reviews from our community

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Traveller rating
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Date Rating
Halifax, NS
Senior Contributor
29 reviews 29 reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
“Wonderful”
4 of 5 stars Reviewed 25 March 2009

We were 2 adult couples travelling Ab and BC. Booked this location in May after considerable research. Very pleased that we did. This is an all suites property located on busy Jasper Avenue. It is sort of on the fringe of downtown Edmonton but there are restraunts, night spots etc very near by. A full sewrvice grocery store is about a 2 minute walk away. By appearances I would say that this place had just completed renovations and everything we saw was very very nice. The room we had was a 2 bedroom suite complete with separate bathrooms, kitchen and full laundry facilities and living room. New appliances and very well equipped.

Jasper Ave is very busy but we hardly even noticed the traffic noise. The staff were most pleasant, courteous and helpful, couldn't have been better. Only complaint was that the rooms were very warm and we had a very hard time getting them cooled down. The a/c (only in livingroom) ran full power during our stay, but the ceiling fans in the bedrooms did help. Would I stay again, absolutely wihout hesitation Yes!

  • Stayed October 2008, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sunshine Coast australia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Your family becomes their family”
5 of 5 stars Reviewed 1 March 2009

We were placed here by our emplyers because they accepted dogs.
What we found was that we and the dogs were accepted as family and we were treated like we were the most important people in the world.
Words cannot express the love and gratitude we have for the staff here,they are the greatest and we will owe them a debt of gratitude for the way they looked after us(all 4 of us). Nothing was a problem and they go the extra mile to make you feel like your coming home.Our dogs were greeted with a treat everytime they came in and the staffs advise was invalueable and honestly given because they cared.
They were the greatest treasure in Edmontonand we'll treasure the time we had there.

  • Stayed November 2008, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“No reservation is guarenteed!”
1 of 5 stars Reviewed 20 February 2008
1
person found this review helpful

The hotel itself was nice and clean but unless you are staying for three months, don't bother making a reservation. We had a large family gathering planned in Edmonton so we booked three 3-bedroom suites for 18 people for two nights. By the day we arrived, we were down to one 2-bedroom family suite (sleeps 4)!
They changed our reservation on us on three separate occasions, the last time without even letting us know. First, they booked us on the wrong month, innocent mistake so we were down to three 2-bedroom suites and one of the families made other arrangements. A week before we went they called and had given away two of those rooms for the first night to customers that were long-term and therefore more important than us. We were quite annoyed at this point now but it was too late to book that many rooms at another hotel so we changed our plans to stay for only one night. The day arrives to check in and they had given away two of our rooms for the second night as well! So there we were on a busy weekend in Edmonton with 18 people and one small suite. We ended up scattered over the entire city and spending twice what we had planned to get rooms for all of us. And all they would give us was a $10 discount and said that their reservations weren't necessarily guaranteed if a long time customer wanted to extend their stay! So much for leaving a credit card to hold a room!

  • Liked — lots of space
  • Disliked — reservation process was useless
  • Stayed February 2008, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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City of Champions
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
41 helpful votes 41 helpful votes
“Very nice extended stay”
4 of 5 stars Reviewed 2 January 2008
3
people found this review helpful

My family stayed at the Canterra Suites from November 23, 2007 until December 29, 2007 due to a water main break in our home. Canterra caters to longer term tenants with their suites. We had a two bedroom, one bathroom suite. One bedroom had two twin beds and the master bedroom had a queen. The suite was plenty big enough for our family of four (including the dog). The kitchen was large and there was a large island in the middle. The living room had a nice gas fireplace and a wall mounted 40-45 inch LCD TV. The staff are tremendous; very helpful in every way and friendly. They were always offering our puppy a treat to the point when he walked in the front door he headed straight for the front desk! The hotel is located right on Edmonton's main downtown road, Jasper Avenue, so it can get a little noisy if your room is right on Jasper Avenue as ours was. Since we were there such a long time, we got used to the noise. The location is excellent; close to all amenities. Save-on-Foods right next door for your grocery needs, plus restaurants, liquor store, ice cream shop, etc. in the same complex. I highly recommend this hotel for a long term stay like ours, or just a weekend getaway to Edmonton.

  • Liked — large, clean rooms, amenities close by
  • Disliked — a little noisy
  • Stayed December 2007, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Medicine Hat
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Loved it”
5 of 5 stars Reviewed 3 April 2007
1
person found this review helpful

From the moment we walked in the door, we felt at home and welcomed in this hotel. The lady at the front desk was professional and friendly. The rooms were clean, nicely decorated and roomy. The kitchen was wonderful. We enjoyed being within a 2 minute walk from a big grocery store where we would go every day to get our meals for the day. The underground, heated parking was also nice. I stayed there with my 8 year old son, and felt safe and very comfortable. We had no problems with noise from Jasper Ave. Our kitchen window opened to the shopping centre next door and that was nice. It was nice to be able to open the windows and let fresh air in. This is a true find, close to downtown, but with the full ktichen facilities, it is great for familes and longer stays.

  • Liked — the big suites
  • Disliked — no pool
  • Stayed April 2006, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Additional Information about Canterra Suites Executive Hotel

  • Canterra Hotel Executive
Address: 11010 Jasper Avenue, Edmonton, Alberta T5K-0K9, Canada
Price range (per night):* INR10,477 - 11,425

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Canterra Suites Executive Hotel
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