The room decor was outstanding. The staff kept it clean and tidy. There was a confusing sign over the radiator-type heating unit indicating that it was to be adjusted by using a wall thermostat. No wall thermostat anywhere. Asked for help and when we came back from dinner one section of the radiator unit was open and the "adjustment panel" exposed - right under the sign that told you to use the non-existent wall thermostat! We struggled for the lenght of our stay (7 days) to get it above 17c but never succeeded. The bed was very comfortable. The bedcoverings were totally inadequate and we ended up using the extra (very thin) blanket, the sheet-weight bedspread and our coats on top of that (with clothes and bed sox on underneath) in order to be warm for sleeping. Spent very little time in the room as we were busy over the holidays with family.

The staff was great and helpful. I got a renovated executive suite. They are in the process of renovating, but wasn't disturbed at all during my stay. As well, the bed was amazing. A great sleep both nights.

There is every type of food you could want within a 5 minute radius. West Edmonton mall is also nearby.

Will definitely go back!

The hotel overall was decent. the rooms were clean but small. the staff was friendly and helpful. The breakfast buffet was average but at least they had some real food not a "continental doughnut" style.

If you're only going to be there for a short (2-4) night stay you'll be ok

I stayed at this hotel for one in September and it was a greta experience. I was able to check in quite early although I was not expecting the hotel to accomidate me as I was aware of the standard check in time. They had loads of room for parking. Our room was very clean, large, quiet and the bed was very comfortable. Everyone at the hotel was very friendly and they have a fantastic Sunday Brunch.