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Continental Inn and Suites – reviews, photos

16625 Stony Plain Road, Edmonton, Alberta T5P 4A8, Canada
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Ranked #78 of 84 hotels in Edmonton
2.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    0
    2
    1
    1
    9
Date Rating
Red Deer, Alberta
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Never again!!!”
1 of 5 stars Reviewed 15 November 2007

We went to Edmonton to get away and do a bit of shopping. The hotel we normally stay at was booked up, so we decided to try another hotel in the same price range. As soon as we arrived, I knew it was a mistake. The room was very hot, and the thermostat could not be adjusted. It was very uncomfortable!! There was constant noise in the hallway on our floor, and doors slamming until 4 a.m. The hotel room was in bad shape, and we could not even open a window to cool off. Also, there wasn't a fridge or even an alarm clock in the room. And to top it all off, we could not shower in the morning because they were having problems with the hot water. We waited another hour with no luck but had to check out because we were meeting up with our family at the mall. I thought that the hotel would offer some type of discount for the problem, but they did not. We had a similar experience in Banff last summer where the air conditioning wasn't working throughout the hotel, and the hotel gave every guest a discount upon checking out. But not here! Overall, we had a very bad experience at this hotel.

  • Liked — Checking out!!
  • Disliked — Too much to write!
  • Stayed November 2007, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Halifax
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Stay Somewhere Else!”
1 of 5 stars Reviewed 13 November 2005
3
people found this review helpful

We stayed in this hotel from Thursday until Sunday. It was not a pleasant experience. 30 Minutes after checking in we were searching the yellow pages for a new hotel!! First of all It was soooooooo HOT in the room that we couldn't breathe!! We were travelling with a pet and the pet was very uncomfortable with the extreme temperature. After going down to the desk 3 times the heat still did not get fixed and the clerk seemed very annoyed..so We had to leave the room until night when the temperature outside dropped a little..even then it was still almost unbearable. Also, the lock on our door was broken and it was very difficult , and even impossible at times to get the swipe card to work. We let the clerks at the front desk know..but nobody seemed to care too much. Additionally, we had the "DO NOT DISTURB" sign on the door and the maids came in anyway!!!! But even though the maids came in..they didn't take out the garbage or anything..they merely fluffed the pillows and threw the comforter on the bed (The bed was broken too). By sunday I was so glad to get out of there because I didn't get ANY sleep due to the rowdy nature of the people residing in the hotel. The hotel bar holds karaoke thursday night-sunday night..so I layed in bed listening to intoxicated individuals wailing 80's tunes!! Furthermore, they weren't very clear about the pet policy. One clerk told us differently over the phone then the clrk at the dek when we checked in which created a lot of problems! Well I could go on......but I do not recommend this hotel..You can get a way better hotel for this price close to the mall. Definately not for ones travelling with kids!

  • Stayed October 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“bad service”
1 of 5 stars Reviewed 16 September 2005
4
people found this review helpful

I was at the continental inn for a wedding. They reviewed there hotel as a 3 and a half star but it was more like a 1 star. Our rooms were not cleaned the next day, no fresh towels so when we phoned down to get some we were told they were too busy. I had to go out and buy my own. The remote control on the TV was broken and they told us that we couldnt get a new one because people steal microchips out of them. We also had to put a deposit on a coffeemaker for the room as they did not supply coffeemakers in all the rooms. They charge the same amount as the other hotels so I would recommend staying somewhere else. Also dont rely on a wake up call as I ordered one and also didnt recieve it. So thats my review for the hotel. Horrible!!!!!!!

  • Stayed August 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Continental Inn and Suites

  • Continental Hotel Edmonton
Address: 16625 Stony Plain Road, Edmonton, Alberta T5P 4A8, Canada
Price range (per night):* INR4,068 - 7,301

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