Staff was extremely accommodating to our needs and very friendly. The room was great and they went out of their way to make sure we had an easy time for our first few days away from home with our baby.

Convenient location across from Kingsway mall and my husband loved the fact that there is a Tim Hortons inside the building! Free wireless too was nice although slower than my husband's phone.

Will be staying here again.

The hotel was clean and had a good internet connection. Staff was friendly. We were in a 2 room queen. Very roomy and adequate.Pool was average, as well as waterside. The pool was a diversion for my 9 year old, and she loved it. Bottom line, clean, pool with waterslide, quiet and central location. We enjoyed this hotel.What more do you want. Airport near by was a worry, never heard a thing. Would defiantly stay here again.

Booked through the Best western web site, got a good rate doing it this way, Arrived and was very quickly checked in by a friendly female desk clerk, the pool and hot tub looked nice but I did not go in there, its located right acorss the street from a big mall and tha was handy, Theres a Tim hortons there to which is handy..

Room was quiet but was old and carpet was dirt, one plus has a nice big flat screen TV and the bathroom was decently clean..

Used underwear in the bathroom, Blanket had burn holes in it, Sheets Stained, The jacuzzi worked great and was where we wound up sleeping. When we brought this to the day managers attention we were told sorry and have a good day.