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Edmonton Hotel & Convention Centre – reviews, photos

3.0 of 5
4520 76 Avenue, Edmonton, Alberta T6B 0A5, Canada
Hotel amenities
Edmonton Hotel & Convention Centre
Ranked #9 of 84 hotels in Edmonton
4.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveller rating
    42
    29
    16
    8
    4
Date Rating
Alberta
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Very nice hotel”
4 of 5 stars Reviewed 13 February 2012

Our king size bed was super comfy and everything in the room was new and well maintained. The service in the restaurant for breakfast was pretty slow but overall not too bad. Service in the lounge in the evening was good. This hotel is very roomy with wide corridors and large lounge and restaurant - so roomy they feel a little empty but they are renovating so that may change.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 3 more reviews by Traveller1065 for Edmonton
Ask Traveller1065 about Edmonton Hotel & Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori Bardell, Manager at Edmonton Hotel & Convention Centre, responded to this review
14 February 2012
Dear Guest,

Thank you very much for sending us your comments, we are happy that you enjoyed the super comfy king size bed!

At the Edmonton Hotel & Convention Centre we take great pride in our quality and service, and although I was surprised to hear that your breakfast experience was less than expected, I have shared this comment with our staff and considerable efforts will be made to ensure a better experience for our guests in the future.

As you made note of we are currenty undergoing renovations and yes, it does feel quite "roomy". As we are at last in the final stages of this project you can certainly expect a warm and welcome atmosphere in the very near future!

Thank you very much for sharing your comments with us, and we hope we can be of service to you during your next visit to south Edmonton.

Sincerely,
Tori Bardell
Corporate Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Alberta, Canada
1 review
“Above and Beyond!”
5 of 5 stars Reviewed 13 February 2012

We had a wonderful stay at this hotel. The rooms were clean and updated and the staff were very friendly. We all loved the free hot breakfast it was delicious. What really stood out was the immediate help I received when my vehicle wouldn't start. I highly recommend this hotel, we will definately be back!

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rhonda Z about Edmonton Hotel & Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori Bardell, Manager at Edmonton Hotel & Convention Centre, responded to this review
14 February 2012
Dear Guest,

Thank you so much for your wonderful comments of our hotel - we are pleased to hear that you had a wonderful stay!

Over the past months we have worked very hard to update the hotel, including the guestrooms, lounge, restaurant and common areas to ensure the best experience for our guests. Of course we are proud to offer many amenities including the complimentary hot breakfast buffet served in our restaurant that you enjoyed so much.

I was sorry to hear that your vehicle wouldn't start, but especially proud that our staff were there to help! At the Edmonton Hotel & Convention Centre we take great pride in ensuring each customer feels welcome and comfortable during their stay – it is the sincere hospitality of our staff that keeps customers coming back again and again!

It is nice to know that you highly recommend the Edmonton Hotel & Convention Centre, and we look forward to being your hotel of choice in the future.

Sincerely,
Tori Bardell
Corporate Sales Manager
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Estevan, Saskatchewan, Canada
1 review
1 helpful vote 1 helpful vote
“Excellent Stay”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I stayed in Edmonton for four nights in two hotels on business and by far the Edmonton Hotel was the most enjoyable experience of all. The hotel staff, room, ammenities and restaurants were absolutely excellent with an added hats off to the staff. The food was excellent and the room was perfect for my needs. I'm positive that the renovations will only make future stays that much more enjoyable.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Randy G about Edmonton Hotel & Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori Bardell, Manager at Edmonton Hotel & Convention Centre, responded to this review
14 February 2012
Dear Randy G.

We are so happy we are your experience at our hotel was "by far the most enjoyable of all!". Our staff take great pleasure in always working hard to ensure our guests enjoy their stay and we absolutely love to hear it when they do.

I will be sure to pass along all the wonderful comments you shared. We will continue to provide the superior service and product that you enjoyed so much as we work through our final stages of renovation to make future stays that much more enjoyable!

Thank you for taking the time to let us know your thoughts. We look forward to welcoming you back!

Sincerely,
Tori Bardell
Corporate Sales Manager
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Houston, Texas
1 review
“Another Good Stay”
4 of 5 stars Reviewed 7 February 2012

This was the second time that I sayed here. The staff are very friendly and helpful. The accomadations were very nice. The food at the hotel was real good also. The remodeling is making the hotel look better and should be very nice when it's complete. The cookies in the afternoon at the front desk are GREAT.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Brooke G about Edmonton Hotel & Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori Bardell, Manager at Edmonton Hotel & Convention Centre, responded to this review
8 February 2012
Hello,

So wonderful to hear that you returned for a second visit, and that you found our staff friendly and helpful. We strive to make sure all our guests feel as though they are enjoying a "home away from home" when they stay with us.

It is also our pleasure to say that we are in the last stages of this very extensive renovation project - it is certainly looking better and will definitely be a beautiful property upon completion. I am glad that you have chosen to stay with us, and that you did not find the process intrusive.

Thank you for your compliments, and we look forward to welcoming you back again!

Sincerely,
Tori Bardell
Corporate Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camrose, Canada
1 review
“general review”
4 of 5 stars Reviewed 5 February 2012

Even with the hotel under restoration /expansion the service is very good.
The full buffet breakfast starting at 6am included in the room rate is very
beneficial especially for longer term stays.The food and service is excellent,
this includes the lounge.

Room Tip: Since there is still construction going on, the new west wing buiding#2 is the best for quiet.
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jw_10_12 about Edmonton Hotel & Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori Bardell, Manager at Edmonton Hotel & Convention Centre, responded to this review
8 February 2012
Hello,

Thank you very much for your kind words of our hotel.

It is nice to know that the current renovation process has not interrupted your stay at our hotel. We are very pleased to be in the final stages of this project, and appreciate your patience as we move forward.

At the Edmonton Hotel & Convention Centre our staff are especially proud of the efforts they make to ensure the food and service is excellent – it is definitely the sincere hospitality of our staff keeps customers coming back again and again!

Thank you so much for your lovely comments, and we look forward to welcoming you again!

Sincerely,
Tori Bardell
Corporate Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Edmonton Hotel & Convention Centre

  • Holiday Inn Edmonton
  • Edmonton Holiday Inn
Address: 4520 76 Avenue, Edmonton, Alberta T6B 0A5, Canada
Price range (per night):* INR7,022 - 8,192

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