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Edmonton Hotel & Convention Centre – reviews, photos

3.0 of 5
4520 76 Avenue, Edmonton, Alberta T6B 0A5, Canada
Hotel amenities
Edmonton Hotel & Convention Centre
Ranked #9 of 84 hotels in Edmonton
4.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveller rating
    42
    29
    16
    8
    4
Date Rating
Estevan, Saskatchewan, Canada
1 review
1 helpful vote 1 helpful vote
“Excellent Stay”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I stayed in Edmonton for four nights in two hotels on business and by far the Edmonton Hotel was the most enjoyable experience of all. The hotel staff, room, ammenities and restaurants were absolutely excellent with an added hats off to the staff. The food was excellent and the room was perfect for my needs. I'm positive that the renovations will only make future stays that much more enjoyable.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Randy G about Edmonton Hotel & Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori Bardell, Manager at Edmonton Hotel & Convention Centre, responded to this review
14 February 2012
Dear Randy G.

We are so happy we are your experience at our hotel was "by far the most enjoyable of all!". Our staff take great pleasure in always working hard to ensure our guests enjoy their stay and we absolutely love to hear it when they do.

I will be sure to pass along all the wonderful comments you shared. We will continue to provide the superior service and product that you enjoyed so much as we work through our final stages of renovation to make future stays that much more enjoyable!

Thank you for taking the time to let us know your thoughts. We look forward to welcoming you back!

Sincerely,
Tori Bardell
Corporate Sales Manager
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Houston, Texas
1 review
“Another Good Stay”
4 of 5 stars Reviewed 7 February 2012

This was the second time that I sayed here. The staff are very friendly and helpful. The accomadations were very nice. The food at the hotel was real good also. The remodeling is making the hotel look better and should be very nice when it's complete. The cookies in the afternoon at the front desk are GREAT.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Brooke G about Edmonton Hotel & Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori Bardell, Manager at Edmonton Hotel & Convention Centre, responded to this review
8 February 2012
Hello,

So wonderful to hear that you returned for a second visit, and that you found our staff friendly and helpful. We strive to make sure all our guests feel as though they are enjoying a "home away from home" when they stay with us.

It is also our pleasure to say that we are in the last stages of this very extensive renovation project - it is certainly looking better and will definitely be a beautiful property upon completion. I am glad that you have chosen to stay with us, and that you did not find the process intrusive.

Thank you for your compliments, and we look forward to welcoming you back again!

Sincerely,
Tori Bardell
Corporate Sales Manager
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Camrose, Canada
1 review
“general review”
4 of 5 stars Reviewed 5 February 2012

Even with the hotel under restoration /expansion the service is very good.
The full buffet breakfast starting at 6am included in the room rate is very
beneficial especially for longer term stays.The food and service is excellent,
this includes the lounge.

Room Tip: Since there is still construction going on, the new west wing buiding#2 is the best for quiet.
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jw_10_12 about Edmonton Hotel & Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori Bardell, Manager at Edmonton Hotel & Convention Centre, responded to this review
8 February 2012
Hello,

Thank you very much for your kind words of our hotel.

It is nice to know that the current renovation process has not interrupted your stay at our hotel. We are very pleased to be in the final stages of this project, and appreciate your patience as we move forward.

At the Edmonton Hotel & Convention Centre our staff are especially proud of the efforts they make to ensure the food and service is excellent – it is definitely the sincere hospitality of our staff keeps customers coming back again and again!

Thank you so much for your lovely comments, and we look forward to welcoming you again!

Sincerely,
Tori Bardell
Corporate Sales Manager
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Edmonton, Canada
Contributor
18 reviews 18 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Hidden Jewel”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I'm a corporate event planner and we have been using the services of the Edmonton Hotel & Convention Centre for a couple of years now.

We have held both our Children's and Adult's Christmas Parties at this venue and my co-workers and event attendees ALWAYS report back about how amazing they thought the food was, how friendly the staff are and how great a venue it is.

Our company is only down the road from this hotel so it's a great choice for us on location alone, however with all the changes and upgrades at this hotel, you can't help but be impressed by this hidden jewel. It's nestled in an Industrial Area on the south side of Edmonton BUT on weekends this area is super quiet and this hotel being off the main road sits quietly everyday even with the bustle of trucks and industrial traffic.

It's super close to every amenity you could imagine. Just down the road going West is Whyte Avenue, a beautiful historical, shopping and entertainment area for Edmonton. On the way to Whyte Ave you will pass Bonnie Doon shopping centre. You are super close to the Ravine where you can hike, bike and spend some time with nature, OR if you head North, you will come into another shopping centre and another area for nature exploring (Gold Bar).

Downtown or Sherwood Park (the World's Largest Hamlet) is only minutes away.

The hotel has gone under some major construction over the past year and a half. The new lobby feels like you are staying in a hotel in Jasper or Banff, the rooms are clean, the beds SUPER comfortable and clean. The staff are accomodating and friendly, always willing to help and assist. Planning large events, we are quick to change our plans and they have always been helpful and super quick.

We just recenly held a Sales/Leadership Training Meeting at this venue and everyone raved about the quality of the rooms, how quiet the hotel was and how AMAZING our food was. We ended up needing to require a lot of their meeting space for some split meetings and the rooms were set up and ready to go.

As I mentioned we had our Christmas Parties there as well and I was able to access the rooms earlier in the day to set up our event, the meal was on time and we had plenty of food.

Valerio and Jimmie are fantastic to work with and we look forward to many many years working with this hotel.

I've attached some of the pictures of our desserts from our Sales Meeting, they were taken with my phone so not the best "quality" but they were amazing edible quality.

I don't think you will be disappointed in working, staying or visiting this hotel.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 15 more reviews by MadameAngel for Edmonton
Ask MadameAngel about Edmonton Hotel & Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori Bardell, Manager at Edmonton Hotel & Convention Centre, responded to this review
3 February 2012
Hello MadameAngel,

Wow! That is such a fantastic review of our hotel – thank you so much!

It is a pleasure to receive such praises from a loyal customer. As I’ve said before, the success this hotel has achieved throughout our renovation project can be attributed only to the continued relationship with our guests - we are so grateful of the appreciation and loyalty, support and patience we have received.

It is great that you and your company find the location of our hotel so convenient - with a just a short drive to major arteries, it truly is just minutes to almost anywhere!

Thank you also for your personal compliments of our Sales Department - Jimmie and Valerio both do their utmost to build and maintain personal relationships with our customers to ensure a wonderful overall experience when working with us.

Thank you again, and we look forward to a continued relationship for years to come!

Sincerely,
Tori Bardell
Corporate Sales Manager
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Fort McMurray, Canada
1 review
“My stay at Edmonton Hotel”
5 of 5 stars Reviewed 31 January 2012

My stay at the hotel was excellent. Even though the hotel was under construction it didn't affect our stay. The rooms are very nice and roomy. Food was amazing. Breakfast was included with the room and it had all the breakfast favorites with a very friendly staff. My husband and I had a steak dinner there and we couldn't stop raving about the flavor and quality of all the food. We will be staying here again!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Judypitcher about Edmonton Hotel & Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori Bardell, Manager at Edmonton Hotel & Convention Centre, responded to this review
1 February 2012
Hello,

Thank you for taking the time to let us know that your stay was excellent!

We are pleased to hear that the current renovation process did not interrupt you while enjoying your time at our hotel. As we are at last in the final stages of this project - please keep an eye out for our new website, and check back often for special offers and packages…

We are very glad that you and your husband enjoyed our Restaurant as well!

Thank you so much for your lovely comments, and we look forward to welcoming you again!

Sincerely,
Tori Bardell
Corporate Sales Manager

We will look forward to welcoming you back to the Edmonton Hotel & Convention Centre on your next visit to our city.
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Additional Information about Edmonton Hotel & Convention Centre

  • Holiday Inn Edmonton
  • Edmonton Holiday Inn
Address: 4520 76 Avenue, Edmonton, Alberta T6B 0A5, Canada
Price range (per night):* INR7,022 - 8,192

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