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Holiday Inn Express Hotel & Suites Edmonton at the Mall – reviews, photos


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74% Recommend
3.5 of 5 stars 55 reviews
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just a quick trip to West Edmonton Mall

Holiday Inn Express Hotel & Suites Edmonton at the Mall

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4 of 5 stars
prairietraveller16   9 contributions
saskatchewan
28 Aug 2008 | Trip type: Family
2
people found this review helpful

We as a family really enjoy staying here. It has a lot of features that a family would want. The pool and hot tub are nice and the kids throroughly enjoy it. The rooms are nice and big and the front desk is helpful professional and friendly. We love the discount packages for the World Water Park and this helps our family on a budget. The hotel is perhaps not as well maintained as it was a few years ago. I do not like how sticky they are to cancel and there is a much higher rate if you cancel. It is not like there is a shortage of people booking here. It is almost always full now so why do they care if a person cancels. This last trip we could not get in here. Our kids love the continental breakfast especially the mini cinnamon buns and orange juice. Everything is good quality and it gets our family off to a good day shopping and sight seeing.

  • Liked — Location,pool,hottub, friendliness, discounts on water park, fairly new facility,continental breakfast
  • Disliked — strongly dislike cancellation policy, no waterslide, not as clean as it was two years ago
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Quality time with friends
  • Travelled with Family with teenagers
  • Age group 35-49
  • Member since 27 August 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young Singles, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
  • I do not recommend this hotel for An Amazing Honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Theme / Amusement park, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR7,129 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Great for kids and WAY better than Fantasyland Hotel

Holiday Inn Express Hotel & Suites Edmonton at the Mall

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5 of 5 stars
beli32   2 contributions
Alberta
19 Aug 2008 | Trip type: Family
2
people found this review helpful

We needed to stay close to the mall and were not interested in staying right in the mall at Fantasyland Hotel (too expensive and horrible place to stay, read all their reviews if you don't believe me!)

This is close enough to the mall and was easy to find. I was very impressed with the service, they were outstanding - probably the best service I've had from a hotel. Upon entering the room, I was also pleased that it was very clean and didn't have a heavy smell of perfumed spray. We stayed in Room 125 which is on the first floor and a couple of doors down from the pool and exercise room. Noise was not a problem actually. We had 3 teens with us and we arrived late (almost 10) but the front desk staff agreed to keep the pool open an extra hour for the kids which was great. There was 2 computers in the games room with free internet access which our teens appreciated. The gym is open 24/7 and it looked like pretty nice equipment, but remember to bring your shoes, as I didn't! We ended up needing a cot and they brought one right away and didn't charge us extra for it. It actually looked like a pretty new cot, my 14 yr old daughter slept in it and didn't complain.
The bathroom is small - the sink is outside though so it does facilitate everyone getting ready faster as you can send the next one in to shower and still have the mirror to shave/brush teeth, etc.
The continental breakfast was excellent. Friendly staff there as well.

I would stay here again in a heartbeat. If you're looking for a decent, clean hotel, good for kids, and reasonably priced, this is the way to go.

  • Liked — Friendly staff, outstanding service, cleanliness, good for teens with the pool and internet
  • Disliked — bathroom set up a tad small, TV could be a bit better but not a big deal
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Personal event (wedding, ...)
  • Travelled with Family with teenagers
  • Age group 35-49
  • Member since 19 August 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young Singles, Girlfriend getaway, Great pool scene, Families with Small Children, Families with Teenagers, tourists
  • I do not recommend this hotel for An Amazing Honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Theme / Amusement park, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
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Average price*: INR7,129 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Great hotel

Holiday Inn Express Hotel & Suites Edmonton at the Mall

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4 of 5 stars
paradisefound105   8 contributions
Winnipeg, Manitoba
8 Jul 2008 | Trip type: Family
1
person found this review helpful

Stayed here for two days while visiting West Edmonton Mall. I have done a fair bit of business travelling and have stayed in higher end hotels. This hotel by far surpassed some of the high end hotels I have stayed in. The hotel staff were extremely friend, the room was meticulously clean and it was a great stay. Well managed hotel!

  • Liked — cleanliness
  • Disliked — nothing
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Travelled with Family with young children
  • Age group 35-49
  • Member since 19 May 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young Singles, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
  • I do not recommend this hotel for An Amazing Honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Theme / Amusement park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
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Check Rates ABS:HotelCheckRates-d181950?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR7,129 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Not a bad hotel - would stay there again

Holiday Inn Express Hotel & Suites Edmonton at the Mall

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4 of 5 stars
vanlinks   5 contributions
Richmond, BC
28 Jun 2008 | Trip type: Business, Family
1
person found this review helpful

Pro:
This property is close to shopping/food, half a block from the hotel. It is roughly a block south to the Edmonton Mall.

The room is great - newly renovated with granite countertop and new tiles/carpets.

Great breakfast - good selection of cold and hot items.

Con:
Small bathroom, barely to move around easily.

As I said, the hotel is under going reno expect some noise from it. It did not bother me much durng the 3 nights stay.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Business
  • Travelled with Family (extended)
  • Age group 25-34
  • Member since 19 June 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young Singles, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
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Check Rates ABS:HotelCheckRates-d181950?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR7,129 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Don't Book On Line

Holiday Inn Express Hotel & Suites Edmonton at the Mall

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1 of 5 stars
BecksCalgary   1 contribution
Calgary
20 May 2008

I booked on line and tried to cancelled 2 weeks prior to my stay and was told it was not refundable ---$148.00 night - not a cheap rate for an OK hotel . Very bad policy.
D

  • Date of stay May 2008
  • Member since 20 May 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Check Rates ABS:HotelCheckRates-d181950?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR7,129 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
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Holiday Inn Express Hotel & Suites Edmonton at the Mall Also Known As

  • Holiday Inn Edmonton
  • Edmonton Holiday Inn
  • Holiday Inn Express Edmonton
Address: 10017 179 A St, Edmonton, Alberta T5S 2L4, Canada
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