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Holiday Inn Express Hotel & Suites Edmonton South – reviews, photos

2.5 of 5
2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
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Holiday Inn Express Hotel & Suites Edmonton South
Ranked #29 of 84 hotels in Edmonton
3.5 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    16
    23
    8
    6
    5
Date Rating
Vancouver, Canada
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Consistently Reliable”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

I think I've stayed in every hotel in South Edmonton and this is one of the best until you get further South to the new properties out on Ellerslie. This HIE is fairly new, consistently clean, the beds are great and the continental breakfast in the morning is fairly good for a mid-range hotel. I've stayed at this hotel 20+ times and ultimately it's comfortable, reliable and great value. It's across the highway from South Edmonton Common which has no end of outlet stores and restaurants and just a stone throw from Outback, Cora's, Japenese Village etc so there are plenty of meal options.

Room Tip: If you're in one of the suites, be sure to request a room that has a tv in the sitting area as w...
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  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
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Ask Jedavan about Holiday Inn Express Hotel & Suites Edmonton South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
13 February 2012
Dear Mr. Jedavan,

Many thanks for spending time from your busy schedule to write us a review during your recent stay at the Holiday Inn Express Hotel & Suites Edmonton South.

Your favorable comments on our hotel consistent cleanliness, great continental breakfast, comfy beds and reliable customer services … will help to encourage our team members to strive harder to achieve their best performances to exceed and go beyond our guests expectations.

Our management team and staff members are very happy and feeling a sense of good hospitality accomplishment. We anxiously look forward to welcoming you back to our hotel on your next and every trip to Edmonton.

Once again, thank you for your patronage and continuing support to our hotel.

Yours sincerely,
Holiday Inn Express Hotel & Suites Edmonton South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“***Great Location * Lovely Hotel * Professional Services***”
5 of 5 stars Reviewed 9 February 2012

Our cousins come visited us from abroad last weekend. We had booked two rooms at the Holiday Inn Express Hotel & Suites in South Edmonton as it is nearby all the actions, the South Edmonton Common and the Southgate Mall. We took them out to shop, movie and dine out.

The front desk reception clerks dealt with our check-in and check-out efficiently. The gentleman in the suit greeted us in the breakfast room was very friendly and professional. After enjoying the free breakfast with our cousins, we all went to swim in the indoor pool. We had a lot of fun.

We all had an awesome stay at the hotel. We would definitely come back again with other family occasions.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ling K about Holiday Inn Express Hotel & Suites Edmonton South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
17 February 2012
Dear Ling K,

Thank you for your superb compliments to our hotel during your recent review at tripadvisor.com.
We are so overwhelmed with joy when running down your positive comments regarding our hotel facilities and customer services.

On behalf of the Holiday Inn Express & Suites Edmonton South, we would like to convey our sincere thanks to your appreciation to our hotel location, breakfast services, front desk clerk efficient check-in and check-out services.

It is with great honor that our hotel staff and management team members are able to participate in your recent family get together in Calgary. On your next family gatherings, you might like to make use our other on site facilities such as the whirlpool, the fitness centre, or to rent one of our meeting rooms or the Board Room for any of your other business meetings needs.

Once again, thank you for all your kind support and we hope to see you back so we can be of services to you again soon.

Sincerely,

Holiday Inn Express & Suites Edmonton South
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Barrhead, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Great stay!”
4 of 5 stars Reviewed 30 January 2012

My mom, sister, and I stayed 2 nights in a 2 queen suite. The beds were very comfy, and the room was clean and quiet. The free breakfast was great, and the staff was friendly. Our only complaints were the not-so-comfortable pull-out sofa, and the much too hot hottub. We would definitely stay here again!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mandy D about Holiday Inn Express Hotel & Suites Edmonton South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
1 February 2012
Dear MandyD,

Thank you for spending time to write us a review to share your recent experiences at the Holiday Inn Express Hotel & Suites Edmonton South. Your kind comments will certainly help us to improve our services and facilities to achieve better and best customer services.

On behalf of the Holiday Inn Express Hotel & Suites Edmonton South, we would like to convey our sincere thanks to your appreciation to our hotel’s comfortable beds, cleanliness, quietness environment, hot and cold breakfast and our friendly staff. We feel bad to learn that the sofa bed did not measure up to your expectations. We have already pencil in our Management diary for further revision. With regards to the too hot temperature of the hot tub, we have immediately notified our maintenance staff to look into it and to adjust the water temperature accordingly.

It is with great honor for our hotel staff and management team to be able to serve you, your mom and your sister during your happy family gatherings here in Edmonton. Our hotel is conveniently located near the South Edmonton Common and the Southgate Centre, with plenty of shops and dining places. On your next visits with your families and friends, you might consider booking one of our function rooms on site for your family parties. We can assist you in any of your catering and function room set up needs.

We anticipate to seeing you and your families again on your next and every trip to Edmonton in the years to come, and welcome you back anytime as a loyalty member of the Holiday Inn Express Hotel & Suites Edmonton South.

Sincerely yours,

Holiday Inn Express Hotel & Suites Edmonton South
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Edmonton, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good Hotel, Friendly Staff, Good Breakfast”
3 of 5 stars Reviewed 23 January 2012

Good Hotel, the first floor had high ceilings. The washroom was about average. The free breakfast was good and the staff was friendly.

The room was a good size. Easy to find parking. I would stay there agian.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Runnerz about Holiday Inn Express Hotel & Suites Edmonton South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clandonald
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“don't stay here”
1 of 5 stars Reviewed 31 December 2011

We have stayed at this HI several times this year but this time was terrible! Maintainence is not a priority. We had a 2 queen room for us and our 2 kids. The fridge vibrated so loudly we had to pull it out and unplug it. The room temp was sooo hot, but the A/C was too loud to turn on. We just opened a window, but the street noise was so loud the kids and grown ups had trouble sleeping. The room had 2 towels for 4 people and the cleaning hadn't been finished from the last set of guests. We complained but were told that we could not get any $ off our bill. No satisfaction. We won't be back - there are lots of good places to stay in Edmonton - don't need this.

Room Tip: Go somewhere else!
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask 239family about Holiday Inn Express Hotel & Suites Edmonton South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Price range (per night):* INR6,242 - 9,084

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