This was my first stay at this property and likely my last. I usually travel for business but my sons and I went up and stayed to attend the football game.
The check in experience was quick, simple, and service with a smile. That was great.
The room itself was large, coffee maker, mini fridge, sink. That was great.
The problem(s) were two fold. A) There were no extra pillows for the pull out bed, when we called down to get more they said check the dresser drawers, which we said we did and they ended the call. Whatever there were enough pillows to go around.
When I pulled the blankets back I noticed the sheets were dirty, black marks / stains. Of course I didn't notice that until after 1:00 AM when I returned to room, I ended up sleeping on top of the blankets.
I paid about $200 for the room so I expected much better.
Pros:
Large Room
Great Check In experience
Location
Plenty of amenities
Cons:
Dirty
Service was less than desirable
- Chateau Nova Hotel