Second time at Twin Gables. I think of it as a boutique hotel. So comfortable. This trip I came from a nice chain hotel in Montreal to Twin Gables and it felt so much more comfortable. I love everything about it. But here's what made this stay exceptional. I needed a cab to take me to a business meeting at 8:00 am. Deirdre met me at the door when I arrived, doublechecked my breakfast choice and time, and my meeting time and called in the cab booking before I made my weary way to bed. Next morning I was up refreshed from a great sleep (not often experienced in the big hotels). Used Deirdre's quality iron and board to press my suit pants and shirt. Went down for her superb breakfast - exactly as ordered. Was ready to leave for the meeting. The cab didn't show. hadn't happened to her in nine years of ordering cabs for guests. "I'll get you there on time even if I have to drive you myself." And she did! The cab company told her the cold snap had demand exceeding supply and they didn't know when the cab would show up. So Deirdre went way above and beyond and she got me there with time to spare. Simply exceptional. I took Twin Gables cards to the meeting and handed them out. Just a small repayment for her kindness.
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