Stayed for a few days just before Christmas, normally the hotel is "just clean" they don't go over board like vacuuming dust behind doors or behind furniture . . . but the rates are ok.
This stay it was "shocking" they where under lobby tile replacement renovations. No notice, not on the website, not disclosed during the booking. It gets better, horrible signage and guest notices. Went to get off the elivator one morning and they had placed a cupboard door over the freshly setting tile and failed to secure it in any way. I ended up riding the wood like a surf board and could have hurt myself. It wasn't taped to the floor - crazy. I complained and the staff member looked at me like I was inconveniencing him.
The floor lamp, and coffee maker did not work. The clean dishes in the cupboard where dirty and the room smelled of "old man" body odder.
The tree out front is dead, and has been since my first stay a year ago. There are enough cigarette butts in the crushed brick flower beds to start up a substantially bad habit.
The hot tub and pool where out of service and as there where no notices or posters - when my family came to use it we found out it was "spring thaw' cold.
We will not be staying there again. Best Western will get our business - at least they are clean.
- Staybridge Suites Calgary
- Calgary Staybridge Suites
