I have had the unfortunate experiance of staying at the slum called "The Pointe". I have put in complaints to both BBB and the health board after encountering a bloody handprint and a pushy drug dealer during my 12 hours at this pit. As another reviewer wrote, "As we left early in the morning, at 4AM, a hotel resident was on the phone to reception to complain about somebody banging on their door incessantly. The staff, who had been efficient without being helpful, didn't seem perturbed or surprised by this incident." This was our experiance at 6 am when a loud knock on our hotel room door appeared to be a well dressed young man claiming to be hotel staff. Upon opening the door this man attempted to forcefully enter and demanded we purchase "crack" from him. When we finally forced him back into the hall, and called the desk, they were unconcerned! All this after being berated by staff about the validity of a prepaid credit card and fighting to convince them to remove a bloody lamp! unbeileivable! If you go to Calgary, avoid the Pointe, and if you cant be prepared to be ripped off, and abused. If you want any further info on the BBB claim, let me know and I would be happy to further describe this incident.
- Pointe Hotel Calgary