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Sandman Hotel & Suites, Calgary Airport – reviews, photos

3.0 of 5
25 Hopewell Way NE, Calgary, Alberta T3J 4V7, Canada
Hotel amenities
Sandman Hotel & Suites, Calgary Airport
Ranked #52 of 96 hotels in Calgary
3.5 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
    11
    27
    21
    6
    11
Date Rating
Nelson BC
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“What a Disappointment!”
1 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

Called to reserve and they confirmed they have a shuttle to the airport and I could park my vehicle here while away. Arrive and the 5 am shuttle is full. I ask the clerk for the luggage cart he says it should be at the door. It's not there he says it must be in use. I go out and load my luggage. Wife is a bit nervous with the staff member outside having a smoke by our car. At the elevator I realize clerk didn't give us our room card. Go back and get the card. Arrive on our floor and there's the cart. Second bad experience with the Sandman. I'll be using a different company..

Room Tip: Reserve the airport shuttle early
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask TerryNNelsonBC about Sandman Hotel & Suites, Calgary Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review
14 February 2012
I'm very happy to see that the other aspects of the guest's stay with us appear to have been good, by the ratings awarded. The airport shuttle operates 24 hours per day. It is unfortunate that the time the guest required was already full but the time before or after may have been available. None of the hotel staff that were working that day smoke so I am unsure who the guest saw. If the guest would like to contact me directly I would be delighted to discuss further.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Invermere, British Columbia, Canada
1 review
7 helpful votes 7 helpful votes
“What a DUMP”
1 of 5 stars Reviewed 2 December 2011
7
people found this review helpful

After a long flight into calgary we wanted to find some place close to the airport to sit down and relax for the night. we entered the lobby of the sandman which was very clean and stylish. That was where the clean ended. After handing over $250.00 for the one night and one bed, we headed up to the room, got in the first elevator which didnt work so we went back to the front desk only to be told we were putting the card in backwards, lets be honest how hard is it to put the card in the slot, not rocket science. back to the elevator again to see that yes, it doesnt work. finally the second elevator dropped someone off at the lobby and we jumped in and up we went. We reached the 4th floor which smelt like someone had died several days prior to our arrival. thus back to the lobby to switch rooms or floors or whatever would get us away from the STINK. turns out while the young lady next to us at the front desk got a room right away while walking in, there was no where for us to switch to. So back up we went after waiting 10 minutes for the elevator to drop someone off again. Into our room we went which seemed to have condensed the stink into its purest form. Thank goodness there was some febreeze in the car or we wouldnt have been able to handle it. After doucing the room in air freshner we left the room as my girlfriend couldnt take it anymore. All I can say is this place was the biggest dump I have ever stayed at and will never return and i wish this experience on no one!!!!!!! Sleeping in your car will provide a much better experience.

WHAT A DUMP

Room Tip: Go somewhere else
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  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Darren O about Sandman Hotel & Suites, Calgary Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review
7 December 2011
Thank you for your review. We would very much like to investigate the source of the odour in your guestroom and require more information from you in order to do so. Please contact the hotel directly so that we may address your concerns.

Thank you,
Sandman Hotel & Suites, Calgary Airport.
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Santiago, Chile
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Good for Business”
4 of 5 stars Reviewed 1 December 2011

Nice hotel & service, obviously far from downtown. Food service not as part of the hotel.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask FrandalF about Sandman Hotel & Suites, Calgary Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Top Contributor
80 reviews 80 reviews
Reviews in 65 cities Reviews in 65 cities
65 helpful votes 65 helpful votes
“A pleasant hotel, quiet neighbourhood”
5 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

This is a pleasant hotel, nicely furnished rooms, quiet neighbourhood, pleasant staff. Lots of parking, and a restaurant / bistro attached to the property.

Internet (wired and wireless) is free, but can sometimes be sluggish.

The hotel offers smoking rooms (one wing of the fourth floor), which is quite a rarity for Calgary.

All in all, a good place, I would happily return.

Room Tip: Smoking rooms are available upon request.
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask solotravellerCanada about Sandman Hotel & Suites, Calgary Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooks, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Sandman VS Acclaim”
3 of 5 stars Reviewed 6 November 2011
2
people found this review helpful

I have stayed at the Acclaim a few times and this time decided to try the Sandman near the airport. It was OK but the rooms at the Acclaim were way nicer for the same cost. It is now 20 min to the airport and they charge $5.00 per person to use their shuttle. The shuttle was clean and good driver. Overall this hotel was average, nothing special.

  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Sandman Hotel & Suites, Calgary Airport

  • Sandman Hotel Calgary
  • Sandman Hotel Calgary Airport
  • Sandman Inn Calgary
Address: 25 Hopewell Way NE, Calgary, Alberta T3J 4V7, Canada
Price range (per night):* INR6,353 - 15,437

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Sandman Hotel & Suites, Calgary Airport
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