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Travelodge Calgary International Airport – reviews, photos

2.0 of 5
2750 Sunridge Blvd NE, Calgary, Alberta T1Y 3C2, Canada
Hotel amenities
Travelodge Calgary International Airport
Ranked #83 of 96 hotels in Calgary
2.0 of 5 stars 97 Reviews
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97 reviews from our community

    Trip type
Traveller rating
    2
    12
    30
    17
    36
Date Rating
Calgary, Canada
1 review
3 helpful votes 3 helpful votes
“HORRIBLE EXPERIENCE, OVERCHARGED CC AND LOST PAPERWORK FOR MY CC........”
1 of 5 stars Reviewed 3 February 2012
3
people found this review helpful

My husband stayed with this hotel January 17th. 2012. His flight came in and there was no shuttle to be found. I called the hotel and asked them to send a shuttle. They sent one, around 30 minutes later. (which would be acceptable if the airport was more then three minutes from the hotel) He got to the room (which was dirty) and the beds were not changed. He knew this because he found someones SOCK in the sheets. Needless to say he slept on top of the sheets. Gross! I just found out this morning, that his credit card was charged for more then the room. There is a 106.00 charge that just came up on his credit card.. a week later.... I phoned them to ask why (he is not a smoker, did nothing to the room to be charged a fee for). I called the first time and the front desk hung up on me. I called back, and she transferred me to a voicemail. (after I explained to her that I did not want to talk to someone tomorrow.. i wanted to talk to someone today...) I called back for a third time, to which she told me she could not find his reservation and has no evidence of him ever staying there. You would think a hotel would be a bit more careful with someones paperwork... that has all of his credit card information on it and could at this point be floating around just about anywhere. Finally, i had to leave a message, as she would not help me... aparently the situation is not important to her (although I bet if it was her credit card she would feel otherwise).. I would never stay at this hotel again. First of all, the rate wasn't great, we have stayed in a lot nicer hotels for a lot less.. ones that actually change the bedding.. Secondly. I still have no idea why he was charged a hundred dollars on another credit card for.. and AND they cant even tell me what the charge was for because they have no paperwork saying that he was ever there. Aparently, it has gotten "lost".... Perhaps it is with my patience somewhere... UGH!!!!

Room Tip: In Another Hotel!
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  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask AmandaB1234 about Travelodge Calgary International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banff, Alberta
Top Contributor
50 reviews 50 reviews
Reviews in 38 cities Reviews in 38 cities
30 helpful votes 30 helpful votes
“Small rooms but good value for price”
3 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

We stayed one nignt on the six floor in a queen size bedroom. Quiet room but very small. Would not recommend for someone with large suitcases, especially if some repacking needs to get done before your flight. Room was clean and staff at front desk very pleasant.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by MPR1967 for Calgary
Ask MPR1967 about Travelodge Calgary International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Deer, Alberta, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Hallways stunk”
2 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

I thought Travelodge was a cut above this . Obviously when they get older the beds are changed last. The room looked nice but I would stay at a Motel 6 next time. At least I won't be sursprized. Every Motel 6 I've stayed at had a better bed and felt cleaner than this Travelodge.
The $50.00 preauthorized CC still bothers me and they don't tell you that when you book on Hotwire. It makes me wonder is Hotwire rating system needs adjustment.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Randy L about Travelodge Calgary International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Disgusting!”
1 of 5 stars Reviewed 19 September 2011
3
people found this review helpful

We arrived at 2am after our flight to Calgary was delayed and a 30 minute wait for the shuttle to arrive and pick us up. When arrived at the hotel we were advised that only smoking rooms were available although we had booked a non-smoking room. We were exhausted and our kids needed to get to bed so we took the room (really, what choice did we have at this point?). For the trouble we were offered 4 vouchers for a free breakfast. Upon arrival in the room (after a long walk in a dirty, smelly hallway) we found our room. The television didn't work, the air conditioner made some God awful sound so we had to leave it off, there were holes in the walls and bathroom door that had been patched (very poorly I might add) and (as we discovered in the morning) the toilet was dirty and the bathroom walls appeared to have urine streaked all over. Needless to say we wasted no time getting out of there. We returned the breakfast vouchers because we could not imagine what state the restaurant may be in after seeing what our room was like.

I have lodged a complaint with their customer care department because my complaint at the hotel was virtually dismissed.

I have stayed at Travelodge's before and never have I had an experience such as this. I rarely make complaints such as this but I was so disgusted by the state of our room that I could not remain quiet.

I would NOT recommend this hotel to anyone!

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask jennifer r about Travelodge Calgary International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, Manager at Travelodge Calgary International Airport, responded to this review
21 September 2011
Hello Traveler,


Thanks to your feedback, I was able to inspect to room you stayed in with our Maintenance Manager and the head Housekeeping Manager.

One think that we are doing is a program called PM (preventive maintenance) to all of our rooms, unfortunately the room you stayed in as has not been renovated yet and since it is a smoking room it will have a bad smell for non smokers, also the urine stain you have complained is not urine, it was a glue stain.

I apologize that we were not able to accommodate your non- smoking request.

What I would like to share with you and the readers is that in 2011 we have done constant renovations to the building and rooms. Our front entrance is completely redone.
We have completely renovated our swimming pool, we have new elevators shaft. We have changed the carpet on three floors and the lightening as well. Most of our rooms have new flat screen TVs and within next 20 days all rooms will have the flat screen TVs, also our main function room has been upgraded.

Again, I thank you for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Hampshire
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“You can do better!”
3 of 5 stars Reviewed 17 September 2011

Stayed here to be close to the airport... but had to take a longer route due to construction. A/C not working. Cheap place to stay.... glad it was only 1 night.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask NewHampshireAthlete about Travelodge Calgary International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, Manager at Travelodge Calgary International Airport, responded to this review
31 October 2011
Hello Dear Traveler,

I would like to thank you for providing us with important feedback so we can continue to improve our guest service and guest satisfaction.

Calgary Travelodge Airport
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Travelodge Calgary International Airport

  • Travelodge Calgary
  • Calgary Travelodge
  • Calgary Travel Lodge
Address: 2750 Sunridge Blvd NE, Calgary, Alberta T1Y 3C2, Canada
Price range (per night):* INR5,462 - 9,028

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