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The Fairmont Palliser – reviews, photos

4.0 of 5
133 9th Avenue Southwest, Calgary, Alberta T2P 2M3, Canada
Hotel amenities
The Fairmont Palliser
Ranked #24 of 96 hotels in Calgary
4.0 of 5 stars 356 Reviews
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356 reviews from our community

What travellers say about this hotel
  • Very nice(12)
  • Great location(11)
  • Room service(11)
  • Valet parking(8)
  • Hot tub(5)
  • Next morning(4)
  • Right downtown(3)
  • Train tracks(3)
  • Too expensive(3)
Traveller rating
    127
    115
    64
    33
    17
Only show reviews for Family (51) | Couples (110) | Business (108)
Date Rating
Seabeck
Senior Contributor
35 reviews 35 reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
“It is the little things that matter”
3 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

We spent one night in Calgary and wanted to stay at the Fairmont Palliser due to the location. It is located closed to everything you need in Calgary.
Arrival was no problem. We dropped the car off at the Valet Service and checked in. All this was uneventful and smooth.
We had the room on the third floor and once we came around the corner to "our hallway" we saw a cart with food and a spare bed in the hallway. So we passed it thinking it was cleaning time and everything would be gone shortly. Well, the food was taken around 8 PM (we checked in at noon) and the bed stayed in front of our room the whole night and when we checked out at noon the next day it greeted us as well. Not very nice to look at.
The room itself was nice and big. No seperate shower in the bathroom, but that was OK.
The bed was not comfortable. It was soft and the sheets came off way to easy once you moved.
The A/C in the room does not have enough power for the big room.
Checkout was no problem.
When the Valet brought us our car he wanted to give the lady next to us the key as she was there first and he did not thing that we owned/rented a nice car like that. I walked up and wanted to say thanks and he said "This is not your car, I will get that later". Well it was and I did not like the attitude.
We had room service as well and the food was excellent. It was fresh and tasted great. We had to wait for 40 minutes but we where told that it would take that long when we ordered and it was well worth the wait!

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Wala69 about The Fairmont Palliser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalliser, Director of Operations at The Fairmont Palliser, responded to this review
8 February 2012
Thank you for choosing to stay at The Fairmont Palliser during your recent visit to Calgary. We are pleased to hear that your arrival and departure were seamless and that you enjoyed our In-Room Dining cuisine, as well as the location of our hotel. We regret to learn that the state of the corridor and your valet experience were less than exceptional, and sincerely apologize for any inconvenience either may have caused you. I can assure you that this is not our standard and these matters have been addressed with the appropriate teams. We sincerely appreciate your feedback and look forward to the opportunity of welcoming you back in the future.

Sincerely,

Frédéric Paré
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
“Great location and great food”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

The hotel is beautiful, beds very comfortable and conveniently located in downtown Calgary. The menu for the 24 hour room service was fabulous - I had the best clubhouse I have ever tasted! This is a hotel that I will definitely come back to.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MelZim about The Fairmont Palliser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalliser, Director of Operations at The Fairmont Palliser, responded to this review
1 February 2012
Thank you for taking the time to complete a review of your recent stay at The Fairmont Palliser. We are pleased to learn that you found hotel to be so beautiful and our beds very comfortable. It is also great to hear that you were able to take advantage of our fantastic city-centre location. I will be sure to pass on your accolades to our Chefs regarding our 24-hour In-Room Dining menu. The Clubhouse Sandwich is one of my favourites as well!

We appreciate your valuable feedback and look forward to welcoming you back soon.

Best Regards,

Frédéric Paré
Director of Operations
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Copenhagen, Denmark
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Perfect last night stop after skiing”
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Beautiful hotel right down town in calgary. We arrived in the evening after 2 weeks of skiing in Fernie, got the warmest welcome!
Was a big worried that i would felt underdressed in my winterboots and big downjacket, but no problem at all, everyone feels accepted. The rooms were so charming, and didnt lack anything .
Will definately comeback if in Calgary!!!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask anne_klintfeldt about The Fairmont Palliser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalliser, Fairmont President’s Club Manager at The Fairmont Palliser, responded to this review
30 January 2012
Thank you so much for taking the time to post a review on TripAdvisor. We are so pleased that you chose to stay with us after your ski vacation. It gives us great pleasure to hear that you thoroughly enjoyed your guest room and had such a pleasant and welcoming experience at The Fairmont Palliser. It was a delight to have you and your family, and we look forward to your return!

Kind Regards,

Jaryd Manastyrski
Fairmont President’s Club Manager
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Bakersfield, California
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Great location”
4 of 5 stars Reviewed 21 January 2012

Great location to everything
Antique type hotel
Staff were helpful

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Top Contributor
55 reviews 55 reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“icy cold outside, warm welcome inside”
4 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

I stayed at hte Palliser on a recent busniess trip, during a nasty cold snap.
It has impressive architecture, and I had a large, comfortable room - albeit a bit shabby - decor needs refreshing.

I had both room service as well as enjoyed the restaurant and lounge - impeccable service, nice (but not spectacular) food. Not really worth the high prices they charge.

Staff were uniformly welcoming, friendly and professional.

I would stay again, but in nicer weather, when I could venture out to other restaurants.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ottawatraveler_11 about The Fairmont Palliser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Fairmont Palliser

  • Fairmont Hotel Calgary
  • Fairmont Hotel Palliser
  • Fairmont Calgary
  • Calgary Fairmont
Address: 133 9th Avenue Southwest, Calgary, Alberta T2P 2M3, Canada
Price range (per night):* INR8,081 - 25,190

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