You get the impression that this hotel was at its best 10 years ago, and that since then little has been done other than widescreen TVs.

The good points - my standard king room was moderately large, with separate robe area, very workable desk with plenty of power outlets, power outlets on the bedside table, iPod docking radio, good TV.

The 24 hour gym was excellent, the lap pool also very good.

The bathroom (shower over a small bath) was tired-looking.

The restaurant and bar very boring, and their staff bored (the Catch seafood bar adjacent was the best of them).

The Spa (level 2 of the conference building, not near the gym or pool), staff were very good and their offering of a good quality, but note that the spa facilities in the Spa are very small and could get easily crowded.

Stayed for 3 nights on a business trip and cannot complain. The location is fantastic, great restaurants nearby. The room was quite comfortable. Check-in and check-out was quick and efficient. No problems at all. Highly recommended.

I recently spent six nights at the Hyatt Hotel in Calgary.

The hotel is in an excellent location with good front desk and bell service.

They do not have much for a mini bar selection and the gift shop is never open so snacks are hard to come by at any time of the day. They do not have a coffee shop in the hotel so you do need to go out to get coffee.

One annoyance for me as a business traveller is the charge for wi-fi. $14.00/day is a bit steep when you can get free wi fi at every coffee shop in the city!

The last time I was in town on business I stayed at the Mariott and would have to say, that would be my preference.

The location is excellent and the rooms are comfortable, very! The staff were very kind and helpful. So what was lacking?...................somehow the hotel lacked warmth and charm. I would book there again, but perhaps after checking availability of one very close by, first..