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Kensington Riverside Inn – reviews, photos

4.0 of 5
1126 Memorial Drive NW, Calgary, Alberta T2N 3E3, Canada
Hotel amenities
Kensington Riverside Inn
Ranked #16 of 96 hotels in Calgary
4.5 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    34
    10
    5
    9
    0
Date Rating
Grande Prairie, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent Service and Attentiont to Detail”
5 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

I would defineltly recommend this little bed/breakfast/boutique hotel to anyone looking for soemthing different or a new experience from the regular hotels out there.
Our flight to Calgary got in early and we decided to see if we could check in at 9:00 AM. To our delight the hotel manager Weryna was working the front desk and not only allowed us to check in early but also gave a super good upgrade for free and showed us the room before checking us in! We also were given a free late check-out of 1:00 PM the following day! The Lobby, Front area and Dining room are beautiful and on trend with the style of today. The rooms are clean and I LOVE the heated towel bar and spa products in the bathroom! There is complementary tea or Coffee in the morning sitting at your door with a free paper as well as a turn down service at night. They made the bed up for us, put chocolate on the pillows and put a card down of what the weather was expected to be the next day as well as gave us complementary Breakfast coupons for the following morning! There was even rose petals on the bed for us when we retruned from dinner! The food is extrodinary. A great fusion of taste and presentation and worth every penny. Portions are correct as well.
There were a few downsides but nothing that took away from our stay.
1. They are currently fiishing up some renovation so during the later part of the afternoon you could hear some construction , this didn't take aways from any sleep though.
2. The room we had was a little bit dated but really still MUCH better than any chain hotel that we have stayed at in Alberta.
3. Our Suite was directly above the Kitchen and we could smell the steaks around 5-9PM

These are really totally minor compared to the amazing staff, attention to detail, and care that goes into your stay. We will definelty be staying here again!

Room Tip: Our up graded room was directly above the kitchen and we could smell the food in the evening. If th...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bmercant about Kensington Riverside Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Senior Contributor
38 reviews 38 reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Weekend Getaway”
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

My wife and I wanted to have a quiet romantic weekend trip so we decided to head to Calgary. When looking online at hotels the Kensington Riverside Inn showed up at the top of the search. I had never been to a small boutique hotel prior to this but the reviews were all in line with what we were looking for. We arrived to heated underground parking and a wonderful room with a fireplace and a view of the area. The room featured a heated towel rack as well as a stocked wine fridge in the room. The staff was friendly and incredibly helpful. In the morning fresh coffee and orange juice were delivered to our door. After an evening on the town it was nice to unwind in the lounge by the woodburning fireplace with a good whiskey and a wide variety of wine. What a great weekend getaway.

Room Tip: book the king bed, its worth it.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aduffy1234 about Kensington Riverside Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
“Glad they are refurbing...”
3 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

Stayed at this hotel for 3 nights on a business trip recently.

Overall my impressions of this hotel were positive, really nice location, lovely buildings, very freindly staff.

The room was starting to look a little dated, especially the bathroom, but from the note in my bedroom and the colour chart on the reception, it looked like they were just starting a redecoration program. It needs it, not that anything is bad, but parts of the room looked dated.

I think after this refurb it will be a far nicer expereince.

The only thing that really bugged me was that my room was directly over the kitchen, and the smells of the cooking really permiated my room. This was a little annoying and tarnised my stay.

Different room with different decor would have improved the rating.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mgrt09 about Kensington Riverside Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WernaCalgary, General Manager at Kensington Riverside Inn, responded to this review
14 December 2011
Good morning and thank you for your review. Here at the Inn we are always striving to improve our services and amenities to ensure our guests enjoy a comfortable and memorable experience. We are in fact undergoing a complete guest room renovation that has started with the renovation of 2 showrooms scheduled to be completed the first week of January, followed by the remainder of our guest rooms to be completed by the end of the first quarter of 2012. This renovation will greatly improve the look and feel of our guest rooms and bring them in-line with our public space, while maintaining comfort levels and specialized amenities our guests have come to expect. I truly hope you are able to come back in the New Year to experience our renovation for yourself!

Yours in Hospitality,

Werna Maurer
Hotel Manager
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Taber, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Absolutely Perfect!”
5 of 5 stars Reviewed 17 October 2011
2
people found this review helpful

My girlfriend and I stayed here for one night earlier in the month. All I can say is that it was absolutely perfect! The room was amazing and the inclusion of a fireplace really added to the romantic weekend getaway I had planned. All of the staff were extremely friendly and went out of their way to stop and chat. I had made arrangements ahead of time to have some things waiting in the room for us and everything went off without a hitch. Everything was topped off by an amazing breakfast in the hotel restaurant. "Amazing", I seem to be using that word a lot in this review. It really is the word that best describes our stay. We will definitely be staying here again. I would like to conclude this review by saying thank you to the Kensington Riverside Inn. They helped me to create the romantic getaway I was hoping for. And my girlfriend, she is now my fiance. Thank you Kensignton.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Silent-Sir about Kensington Riverside Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, General Manager at Kensington Riverside Inn, responded to this review
19 October 2011
Thank you so much for your glowing review! I will be sure to pass your kind words on to all of our staff and management here at the Inn, who all take great pride in ensuring the pursuit of a perfect stay for all of our guests. Congratulations on your engagement, and we hope to welcome you back in the very near future!

Yours in Hospitality,

Werna Maurer
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nelson
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
“Very noisy room, no compensation?”
3 of 5 stars Reviewed 14 October 2011
1
person found this review helpful

Well, the service was fantastic overall.
The problem is that at 4 am the f=guest in the room above mine must have decided to do a fitness workout. I mean it was so loud that after a half hour I rang the front desk to complain. It continued for another half hour. Traveling on business with a early appointment this was very unpleasant stay.
No compensation was offered and obviously nothing was done about it at the time. There were cob webs in the pot light which sort of leads one to believe the attention to detail from the cleaning staff has slid down hill.

Room Tip: Only book a second floor room here.
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  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask HeliHo about Kensington Riverside Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, General Manager at Kensington Riverside Inn, responded to this review
19 October 2011
Good morning, and thank you for your honest feedback. Here at the Kensington Riverside Inn we are constantly striving to improve our services and amenities in order to ensure you, our valued guests, become advocates of the Inn. I welcome you to contact me directly the next time your travels bring you back to Calgary, in the hopes that I can ensure we provide you with a most memorable stay, leaving you with a positive impression and a reason to write a positive review.

Yours in Hospitality,

Werna Maurer
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Kensington Riverside Inn

1126 Memorial Drive NW, Calgary, Alberta T2N 3E3, Canada
Price range (per night):* INR12,706 - 28,757

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