We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Back to Sheraton Suites Calgary Eau Claire

Sheraton Suites Calgary Eau Claire – reviews, photos

4.0 of 5
255 Barclay Parade SW, Calgary, Alberta T2P 5C2, Canada
Hotel amenities
Sheraton Suites Calgary Eau Claire
Ranked #8 of 96 hotels in Calgary
4.5 of 5 stars 243 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

243 reviews from our community

What travellers say about this hotel
  • Very nice(7)
  • Valet parking(5)
  • Prince Island Park(5)
  • Great Hotel(4)
  • Friendly and helpful(3)
  • Pool area(3)
  • Front desk staff(3)
  • Many restaurants(3)
Traveller rating
    152
    68
    11
    10
    2
Only show reviews for Family (56) | Couples (57) | Business (64)
Date Rating
Alberta
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
“Fantastic!”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We stayed at the Sheraton in a corner suite with a jacuzzi tub! The room was very clean, spacious and had great views from the 10th floor. The room was complete with all the amenities-coffee maker, microwave, 2 flat screen tv's, king bed, jacuzzi tub and bath robes. The beds are supper comfortable and it was very relaxing to come back to the room and have a jacuzzi. Upon our return, we even found apples and chocolate by our bedside. A simple touch that doesn't go unnoticed....thank you.

We loved the location as it's across the street from Eau Claire and a short cab ride across the river to Kensington.

The room was first class, but what makes this property stand out is the staff! The valet and front desk staff are professional and courteous. I wish we came across more staff of this calibre.

We were informed that the fitness facility was closed and the lobby was under construction....no big deal to us as didn't stay here for the gym and the lobby was finished the next morning. Minor details that didn't ruin our experience.

Room Tip: Upgrade to a corner suite and jacuzzi to pamper yourself.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Kirobiro for Calgary
Ask Kirobiro about Sheraton Suites Calgary Eau Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gord Minor, General Manager at Sheraton Suites Calgary Eau Claire, responded to this review
13 February 2012
We appreciate you taking the time to complete such a wonderful review of your recent stay at the Sheraton Suites Calgary Eau Claire. I am very happy to learn that you enjoyed one of unique corner king suites and the hotel’s surrounding area. We are also very glad that you enjoyed our service during your stay. Thank-you for your patience while we refreshed our lobby and fitness centre, we look forward to welcoming you back in the near future.

Warmest Regards

Gord Minor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Senior Contributor
45 reviews 45 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Pretty much a standard Sheraton, what's with the price?”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

I always stay here on business especially when someone else is paying. It is a nice location close to downtown without the noise.

What's with price though? This is Calgary NOT some world class destination city!

Also, if you are going to charge that much, you should have free Wifi.

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask 612Brian612 about Sheraton Suites Calgary Eau Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gord Minor, General Manager at Sheraton Suites Calgary Eau Claire, responded to this review
13 February 2012
Thank you for taking the time to complete a review on your recent stay at the Sheraton Suites Calgary Eau Claire. I apologize that you were not made aware prior to your arrival, of our lobby renovation. I deeply regret that our efforts to make our guests aware of this process did not reach you accordingly. We’re sorry for any inconvenience that this may have caused during your stay.

I do appreciate your feedback and I hope to have the opportunity to welcome you back to see our recently finished product.

Best Regards

Gord Minor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
1 review
4 helpful votes 4 helpful votes
“Warning - Under Renovation”
2 of 5 stars Reviewed 21 January 2012
4
people found this review helpful

We made reservations through the central number (a mistake, I know) and were not told of the renovations (and associated mess and noise) nor the lack of an exercise facility/pool. It is normally a great hotel with excellent service, however our advice is to stay elsewhere until the after the work is completed in mid-March 2012.

  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask VR2012 about Sheraton Suites Calgary Eau Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gord Minor, General Manager at Sheraton Suites Calgary Eau Claire, responded to this review
23 January 2012
Thank you for taking the time to complete a review of your recent stay at the Sheraton Suites Calgary Eau Claire. I am very sorry to learn that you were not aware that we are in the process of refreshing our lobby and fitness centre. I truly appreciate the gift of feedback that you have provided and I would like to apologize for any inconvenience that this may have caused during your stay. We hope to have the opportunity to welcome you back once our renovations are complete.

Best Regards

Gord Minor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Must have stayed at a bad time”
2 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

Checked in to the hotel and they were jackhammering the floors out in the lobby. The front desk attendant had a face mask on to keep from breathing the stone and concrete dust from the air. Bad way to start a stay!

The hotel should have emailed all its guest to make sure they knew what was going on. They didn't. The rooms are nice and if you can put up with the noise, not such a bad place. I think the hotel is very overpriced. Charing for internet does not sit well with me when paying 350.00 per night for a Sheraton.

Will stay at the Westin from now on.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Craig S about Sheraton Suites Calgary Eau Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Great hotel, poor location”
4 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

The hotel itself is great. Although there is a Westin literally across the street, the location is boring. There is a nice scenic river walk near by, but that's about 5 minutes of your day. Additionally, there is a Joey's and a beat up mall with a theatre across the street.

As for being close to Calgary's attractions, it is not. Very far from everything unless you have a car.

if you have a car, there is free parking on the street nearby, if you can find a spot.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask zhivago22 about Sheraton Suites Calgary Eau Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gord Minor, General Manager at Sheraton Suites Calgary Eau Claire, responded to this review
13 January 2012
Thank you for taking the time to complete a review of your recent stay. I am glad to learn that you thought the accommodation was great, but was disappointed in location of the hotel as it relates to Calgary Attractions. Depending on the time of year the Eau Claire area holds several outdoor festivals, skating rink, concerts and events.

We appreciate your valuable feedback and look forward to welcoming you back in the near future.

Best Regards

Gord Minor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Sheraton Suites Calgary Eau Claire also viewed

Le Germain Hotel Calgary
4.5 of 5 stars 144 Reviews
Calgary, Alberta
Show Prices ABS:HotelCheckRates-d1587398?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Westin Calgary
4 of 5 stars 392 Reviews
Calgary, Alberta
Show Prices ABS:HotelCheckRates-d155238?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hyatt Regency Calgary
4.5 of 5 stars 245 Reviews
Calgary, Alberta
Show Prices ABS:HotelCheckRates-d184252?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 96 hotels in Calgary, ranked by popularity »

Been to Sheraton Suites Calgary Eau Claire? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Suites Calgary Eau Claire

  • Sheraton Calgary
  • Sheraton Hotel Calgary Eau Claire
  • Calgary Sheraton
Address: 255 Barclay Parade SW, Calgary, Alberta T2P 5C2, Canada
Price range (per night):* INR8,750 - 33,995

Owners: What's your side of the story?

If you own or manage Sheraton Suites Calgary Eau Claire, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Suites Calgary Eau Claire
Show the lowest price for this hotel (from our partners)
Show Prices