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Howard Johnson Express Calgary – reviews, photos

5307 McLeod Trail SW, Calgary, Alberta T2H 0J3 , Canada
Hotel amenities
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Howard Johnson Express Calgary
Ranked #82 of 96 hotels in Calgary
2.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    3
    12
    4
    2
    24
Date Rating
Victoria
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Stay away!”
1 of 5 stars Reviewed 4 February 2012
4
people found this review helpful

I have never had such a bad experience with accommodations as I did with HoJo Express. I assumed by the name that a certain standard would be adhered to, but this is not the case. The free wi-fi that was advertised did not work, the LCD television had only one channel that worked, the patio door did not lock, and the "continental" breakfast consisted of three oranges and some cookies. I was so creeped out by the place that I didn't want to stay there for the three nights that I had booked, but they do not do refunds.

After checking out, I discovered that my credit card had been charged an additional $20. When I called to inquire as to the nature of the charge, the girl informed me that there was blood on two towels and a facecloth. This is a blatant lie! The manager was supposed to phone me back yesterday, but of course I received no phone call.

Save yourself the stress and book somewhere else - anywhere else. This place is a scam and a rip-off.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Anne T about Howard Johnson Express Calgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vish comar, Manager at Howard Johnson Express Calgary, responded to this review
5 February 2012
It is very unfortunate that your stay at our property was not pleasant , but we want to inform you that any incidentals charged to your card are for valid reasons. Not to mention that pictures were taken as evidence and can be emailed to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Say no to this Ho Jo!”
1 of 5 stars Reviewed 29 December 2011
6
people found this review helpful

My husband and I chose to stay here because of the Ho Jo name, but have never been so disappointed in any motel! First, the room was run down, and the FREE wi-fi that was advertised on the sign, did not work at all! We needed to do laundry and the drier was out of order (and appeared to have been out of order for some time), we asked if we could use the drier the motel uses for towels/sheets/etc, and were told that it too was out of order!?! What?! We went to get ice and discovered that the ice machine was broken...to top it all off the bed was lumpy, preventing us from getting a good night's sleep! The only nice thing I have to say about this place was that the young lady working at the front desk was pleasant and we felt bad that she had to work at such a crappy motel!

Room Tip: Stay somewhere else!
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  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask travel0ver35 about Howard Johnson Express Calgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vish comar, Front Office Manager at Howard Johnson Express Calgary, responded to this review
7 January 2012
Hi, we would like to apologise about your experience .We need to know when wifi was not working.As far as we know we 've had no complaints about wifi & ice machine .For that matter wifi's strength & speed has always been applauded . You came to the front desk & demanded access to professional hotel laundry .Reason , your work clothes are too dirty & dIdn't want to use guest laundry machines .We would like to protest in strongest terms about this mis leading review
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“HoJo Calgary,AB,Canada”
4 of 5 stars Reviewed 20 December 2011

Just like to say that I was at the only HoJo in Calgary and found the people,location to be up to what I expect at other fine hotels.
Never had a problem that was not fixed after I called the "Front Desk".
Staff were polite and kept the premises clean.
Cannot find any complaint that was not taken care of after I notified the "Front Desk".
Overall, I have to say that my stay was very pleasant.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask pmonk01 about Howard Johnson Express Calgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
1 review
1 helpful vote 1 helpful vote
“Our Stay At Howard Johnson”
4 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

We stayed here with family for about 2 weeks. Stay was comfortable. Mini-Kitchen facility was of a great help, specially while staying with family. The rates were reasonable, with the property situated quite close to the Calgary Downtown, transit and Chinook Center Mall. Staff was very friendly and co-operative.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Prasad M about Howard Johnson Express Calgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgary
1 review
“very nice hotel and good pricing too!”
4 of 5 stars Reviewed 12 December 2011

I have just recently stayed at the howard johnson in calgary
the rooms were very clean and the staff was very nice and helpful.
Everything I requested for was brought to me and they were very nice about it.
For the price I paid i was very pleased with everything!
AWESOME hotel and price !!

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ksekhon about Howard Johnson Express Calgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Howard Johnson Express Calgary

5307 McLeod Trail SW, Calgary, Alberta T2H 0J3 , Canada
Price range (per night):* INR4,235 - 11,703

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