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Econo Lodge Inn & Suites University – reviews, photos

2.0 of 5
2231 Banff Trail, Calgary, Alberta T2M 4L2, Canada
Hotel amenities
Econo Lodge Inn & Suites University
Ranked #54 of 96 hotels in Calgary
3.5 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    10
    15
    19
    5
    7
Date Rating
British Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Watch CAREFULLY what you book - no mercy here!”
1 of 5 stars Reviewed 12 February 2012

After booking a room online (through a third party) I mistakenly booked a smoking room and Loreta at the front desk had zero customer service when she informed us we had to pay an extra $10 to switch. The room prices were identical, it was a Sunday with few guests but Loreta hid behind "policy" and has lost our business at any Econo Lodge forever. I have been to 25 countries and this is the worst front desk experience in my life.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Sablehat about Econo Lodge Inn & Suites University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Good for the price”
3 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

Pros:
1. Close to the U of C nd C-train
2. Relatively inexpensive
3. Newer rooms in the tower
4. Very clean (rooms in the tower)
5. Good pool and Gym
6. Fast Internet
7. Fridge and microwave in every room

Cons:
1. Carpets smell like they are just off chemical plant
2. Reception is under-stuffed
3. Breakfast is continental and not a lot of choice (but has apples, which is nice-at last some fruits)
4. Gym is missing dumbbells
5. Hot tub is barely working (weak streams)
6. There will be some cigarette smell even in non-smoking rooms
7. No connecting rooms provided to our family :(

Oerall, if you et a good price-it's ok to stay there. It is one of the best you can get on Banff. trail or whatever is the address.

Room Tip: choos the tower if you wish newer rooms
See more room tips
  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MarAndr about Econo Lodge Inn & Suites University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EconoInnsSuites, Sales and Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
10 February 2012
Hello!

Thank you so much for taking the time to write a review about us!

We are glad that you noticed that our rooms are clean! We have one the Alberta Hotel And Lodging Associations Housekeeping 5 years in a row, including 2011! During the winter, we take time to fully deep clean each of our guests rooms, which would account for the strange chemical smell. Our front desk is manned 24 hours a day, should this occur again, call the front desk, and we will be glad to go out of our way to make your stay enjoyable.

In recent weeks we have been under staffed at our front desk, however we are now in the process of training some new helpful front desk agents.

All of the rooms in our tower are non-smoking, however sometimes a guest smokes in the room. When this happens, a $200 dollar reconditioning fee is charged, so we can go to extensive lengths to remove the smoke smell from the room.

Our gym is missing dumbbells, however we do have state of the art cardio equipment.

If you have any further concerns, we encourage you to contact the hotel!

Rory Siddall
EconoLodge Inn & Suites
Sales & marketing Coordinator
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Montreal, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“My oppinion about Econo Lodge Inn & Suites University”
3 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

It's not the best, it's true, but this motel looks better than area motels' average. I had a room in main building, at first look seems to be OK. Breakfast is served in a nice area, large room with TV, fireplace, comfortable tables and chairs.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tibi_g13 about Econo Lodge Inn & Suites University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Top Contributor
106 reviews 106 reviews
Reviews in 79 cities Reviews in 79 cities
46 helpful votes 46 helpful votes
“Clean, comfortable and spacious but average”
3 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

I was just after a room that was reasonably priced and that would give me a comfortable place to rest after some long driving. It served its purpose. It was clean and it was comfortable but apart from that nothing special. Typical of an Econo Lodge.

  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask shazam10 about Econo Lodge Inn & Suites University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beautiful BC
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Excellent location to Foothills Hospital, Great Rate, Value”
4 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

This simple, value priced accomodation was clean, basic (they really "could" do better without much cost or trouble) breakfast, friendly staff, and is an excellent location for visiting Foothills Hospital. Fitness room basic but adequate.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Miraclesmom about Econo Lodge Inn & Suites University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EconoInnsSuites, Sales and Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
9 January 2012
The entire staff here is so glad that you decided to write a review about us!

We are so glad that you found our rooms to be clean! Actually, we are the 2011 ALHA Housekeeping Award recipient. We have won that award 5 years in a row now! We take great pride on how clean our rooms our, they are among the cleanest in the entire city!.

It is our mandate to provide the best available rate, this way you can be sure that when you stay with us, you are getting the best rate in motel village. When you stay with us, you can be sure that you are spending the night, not a fortune.

Our interior entrance rooms that you describe our our newest and most common rooms, the entire section of our hotel is non smoking, and is the perfect option during the winter. All of our guests rooms have security measures taken to ensure there are no break ins.

Thank you for making us you Choice Hotel!

Sales and Marketing Department
EconoLodge Inn & Suites University
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Additional Information about Econo Lodge Inn & Suites University

  • Econo Lodge University
  • Econo Lodge Calgary
  • Calgary Econo Lodge
Address: 2231 Banff Trail, Calgary, Alberta T2M 4L2, Canada
Price range (per night):* INR5,629 - 7,802

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