I gotta start by saying one of the main reasons i booked this hotel was because of all the others reviews it had on Trip Advisor. I was kind of surprised when i got to the hotel. I mean, it was not bad, but it was just OK. I should have stayed in Downtown for a better hotel but went against my better judgement and stayed here.
The hotel is at most a 3 star hotel. Nothing to write home about. Currently , it is undergoing renovations, which BTW, they should mention to you when you book, i had no idea. Luckily, it was over the Christmas Holidays so the workers were out and i didn't have to endure the noise but for a couple of days.
And it looks it too, a lot of dirt around, supplies, etc... not a good look in the front of the building.
Renovations will be a good thing though, since this hotel is stuck in the 70's!!!.
Carpet needs to be replaced in the aisles, bathrooms are small but on the plus side the room was very clean and beds were queen size with premium bedding, very comfortable.
Hotel only has room service until 9 pm, which i guess for a city like Calgary is ok.
They had a Chritsmas dinner which was served only til 6 PM!!!! (and that was the later dinner) so i could not make that either.or understand it. I guess workers needed to go home early.
I was just surprised by some of the things that went on during my stay there, since this hotel had good reviews!. Also, the housekeeping services called me on 2 different days to see if "i needed to have the room cleaned" since we wre still in the room late and they were "going home early". What kind of hotel does that? none that i have ever stayed in.
On another ocassion, someone knocks on the door, doesn't even wait for us to reply that we were there and the door flungs open!!! WTH????
It was the maintenance guy that needed to do some sealing or something. I mean, what if we were taking a shower, or walking around naked or something? Crazy!!.
He was actually kind of surprised we were in the room and said he'd come back another day, after i told him to come in and do what he needed to do.
On the positive side, the service was good, food was decent, room service fast and location was convinient. By no means is it a pretty location, it is a busy highway but eveything is close.
I should also mention one of the elevators was out of service for the majority of our stay. And they had a musty smell.
A plus that they leave fresh cookies in your room every day, and for Christmas they left us a nice Christmas cookie tray.
Next time i'm in Calgary, i will stay somewhere nicer. But if you are staying a couple of days, it is like i said previously , just ok.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC