I just spent the Canada Day Long Weekend in Calgary and stayed at the Ambassador. The motel definitely needs an upgrade with paint, swimming pool, and the entire facade (it looks like from the 60s). Otherwise, no big deal, the staff were very friendly and chatty, and provided tips about places to go during the long weekend, fireworks, parks, etc. Nothing was stolen from my room and/or my car and the room was very clean. No bed bugs or nothing of that nature. AC, TV, and coffee maker were in good condition. The food at Amber's restaurant was also great and the waitresses friendly. Here is a short video about the Ambassador: http://www.youtube.com/watch?v=plhHTgbG878

Stay here if you want... goods stolen out of your hotel room, people who know nothing about customer service, and house keepers who continually walk in on you while you're sleeping! Worst stay I've ever had.... DON"T STAY HERE!

We stayed there for only a few hours, in room 79, as we had to escape and sleep in the car due to the bedbugs!

My boyfriend and I were lying in bed under the covers watching t.v. when I felt something crawl over my arm. I threw back the covers and lo and behold, a bed bug. We jumped out of the bed horrified, and then I found two more! ARGH! When we headed down to the front desk with the dastardly bed bugs in a styrofoam cup, the clerk said that she would call the exterminator the next day, and refunded our money, although we still had to sleep in the car as they were no other hotels available. I highly suggest that you avoid this hotel for quite a while... bedbugs are very difficult to get rid of and they can travel between rooms. If one room has bedbugs, it is very likely that there are several others infested, and you really don't want to be bringing bedbugs home as souvenirs.

I have NEVER met such IGNORANT people. If this is the service that you receieve, staying at a hotel, I have no idea how these people stay in business.The rate quoted on the phone was 69.00, when we arrived it jumped to 89.00 final story!! The clerk was extremley rude. When we told her we were not taking the room as it was TOTALLY DISGUSTING!!!!! she said to me, "well this will not be happening again" and I told her, you are right, it won't becuase we will never be coming back. To that she replied "good" I told her with we weren't coming back because of her patheic attitude, she then looked at me said "my attitude?" I then told her, she certainly should not be working in the Customer Service Field. She said I will return your money this time but never again. We didnt even rec a service why wouldn't you return our money. I work in a major hotel, and I am pretty sure if I treated people the way this people treat their guest I would be out of a job! Keep on going!!!!!