When you here Best Western, you think quality. This hotel is one of the lower standards in the Best Western line of hotels. It is still nice, but keep that in mind.
The hotel looks old from the outside, but is nicer on the inside. It has a coffee shop, a gift shop, a bar and a restaurant. There were other common areas for group gatherings and a few board rooms.
If you decide to park underground, bring your bags into the lobby at checkin. There is no elevator from the parkade, only tiled stairs up to the lobby level. I believe there were elevators to every other floor in the hotel. Parking is free with your stay.
The Water Park is so neat. There is a wading pool for tots complete with a little waterslide, waterfall, and lights that they go crazy for. There are 2 full-sized waterslides, 2 hot tubs and a decent sized swimming pool. It was the highlight of the stay.
We had a ‘Cabana’ Room. It’s a fun idea. Cabana Rooms have a patio that opens into the Water Park. The patio has a table and 4 chairs. If you’re concerned about our little ones getting into the pool if they escape the room, don’t worry. Best Western thought of that. The door that opens into the pool area has a child lock feature, after that there are about 10 stairs to get up to the pool entrance where you are met with a gate that would be very difficult for a child to open.
The drawback to having a Cabana Room is that it’s an indoor Water Park, and you don’t have a window to outside open air. The whole room smelled of chlorine. It was very difficult to breath. If you have any sort of breathing problems, do not get one of these rooms. There is an air conditioning unit in the room which helps a little bit, but it is still not suitable for anyone with Asthma or allergies. Other rooms would not have this problem. Otherwise the room was clean with plenty of towels and everything that a standard Best Western would have. The theme of the room was tropical. It was cute.