This was my first visit to this hotel as I am new to canada, and unfortunatly it will be my last. I got back from work late but didn't stop for food as I the hotel information booklet says food till 11:00pm. I rang room service at 10:43 but got no answer so I went to the bar and was told the kitchen was closed, I went back to the room to confirm the booklet said food till 11, then tried to ring the front desk but again got no answer from here as either. I went to the front desk and asked why the kitchen was closed and was told it closed at 10:45, when I queried this, I was told I shold have been informed at checkin. When I stated that I did ring room service before this time and obviously they ingnored it, they offered to ring the chef but it was to late.
- Holiday Inn Calgary
- Calgary Holiday Inn
