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Holiday Inn Calgary Airport – reviews, photos

3.0 of 5
1250 McKinnon Drive NE, Calgary, Alberta T2E 7T7, Canada
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Holiday Inn Calgary Airport
Ranked #35 of 96 hotels in Calgary
3.5 of 5 stars 127 Reviews
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127 reviews from our community

What travellers say about this hotel
  • Breakfast buffet(4)
  • Rental car(3)
  • Front desk staff(3)
Traveller rating
    23
    47
    34
    15
    8
Only show reviews for Family (19) | Couples (36) | Business (37)
Date Rating
Winnipeg, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Poor Customer Service”
2 of 5 stars Reviewed 10 January 2012
3
people found this review helpful

This was my first visit to this hotel as I am new to canada, and unfortunatly it will be my last. I got back from work late but didn't stop for food as I the hotel information booklet says food till 11:00pm. I rang room service at 10:43 but got no answer so I went to the bar and was told the kitchen was closed, I went back to the room to confirm the booklet said food till 11, then tried to ring the front desk but again got no answer from here as either. I went to the front desk and asked why the kitchen was closed and was told it closed at 10:45, when I queried this, I was told I shold have been informed at checkin. When I stated that I did ring room service before this time and obviously they ingnored it, they offered to ring the chef but it was to late.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noel Marcelo, General Manager at Holiday Inn Calgary Airport, responded to this review
19 January 2012
Thank you for bringing this incident to my attention. We were fortunate to still have you inhouse and I was able to speak to you personally about the hours of our restaurant. I have been able to speak to all my restaurant staff regarding this issue and I am confident that this incident will not happen again to any of our guests in the future. We look forward to serving you again during your next stay with us.
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Medicine Hat, Alberta
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
87 helpful votes 87 helpful votes
“Not just another Hotel !!”
5 of 5 stars Reviewed 6 January 2012
2
people found this review helpful

I stay at the Holiday Inn Airport in Calgary more than 25 times a year. The staff at this hotel is expeptional and when you meet J|onathan and Barabara at the front desk you get the feeling that they really care about you and your stay. The best place about this place is the quality of the staff. The hotel itself is very well maintained and kept up. The one thing you should know is that it is not really real close to the airport but has great access to the airport via Deerfoot Trail and has an excellent shutltle service.I would recommend this hotel to anyone!

Room Tip: all the rooms are great. West facing have great view of the mountains and downtown skyline
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranbrook, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great Stay”
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

We have been staying here every time we travel to Calgary, love the place, staff is always friendly and helpfull, we realy appreciate that it it pet friendly.

Room Tip: We stay on the bottom floor as we travel with a pet
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask earljr47 about Holiday Inn Calgary Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yellowstone MT
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed 27 November 2011
2
people found this review helpful

I stay in a lot of Holiday Inns and this one rates very highly amongst them. We stayed for 4 nights on our "Thanksgiving Getaway". The hotel has easy to access from the freeway and convenient for the Airport and downtown with plenty of free parking.The Lobby is very nice as is the the pool and fitness room (although the pool could be warmer, and the jets in the hot tub weren't working). Kids eat free in the restaurant, which is good value and the food is good if not outstanding. The staff are really nice and helpful, especially the housekeeping staff who made my girls' day by positioning their bears on the bed each day. The room itself was well decorated with free WiFi, comfortable beds, a Fridge and microwave but was a little cramped, as was the small bathroom. Overall a very pleasant stay and if we are in Calgary again, would definitely stay there again.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask USspitfire1 about Holiday Inn Calgary Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noel Marcelo, General Manager at Holiday Inn Calgary Airport, responded to this review
29 November 2011
We are happy that you enjoyed your recent stay at the Holiday Inn Calgary Airport. We look forward to serving you again in the near future. Thank you for taking time out from your busy schedule and posting those kind words.
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Irving Texas
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
96 helpful votes 96 helpful votes
“Very nice stay”
4 of 5 stars Reviewed 17 November 2011
1
person found this review helpful

I was there only overnight but very satisfied with service. I visited the lounge and it was very nice and inviting. I ordered an evening meal in the room and was pleased with the quality of food. The room was nice and clean. Overall, a very satisfying overnight stay. I would recommend this hotel others.

Room Tip: Reserve your room on-line at lease 7 days in advance. You get the best rate.
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  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noel Marcelo, General Manager at Holiday Inn Calgary Airport, responded to this review
19 November 2011
Thank you very much for taking time out from your busy schedule to write about your recent stay at the Holiday Inn Calgary Airport. We strive in customer service and try and exceed guests expectations. I am happy to hear that we were able to accomplish both of these key factors during your stay. We hope to be able to serve you again upon your return to Calgary.
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Additional Information about Holiday Inn Calgary Airport

  • Holiday Inn Calgary
  • Calgary Holiday Inn
Address: 1250 McKinnon Drive NE, Calgary, Alberta T2E 7T7, Canada
Price range (per night):* INR7,245 - 12,706

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