We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rundlestone Lodge – reviews, photos

3.0 of 5
537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
Hotel amenities
Rundlestone Lodge
Ranked #8 of 33 hotels in Banff
4.0 of 5 stars 325 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

325 reviews from our community

What travellers say about this hotel
  • Underground parking(7)
  • Very clean(7)
  • Hot tub(7)
  • Rooms are large(3)
  • DVD players(3)
  • Front desk staff(3)
Traveller rating
    122
    130
    44
    20
    9
Only show reviews for Family (81) | Couples (153) | Business (7)
Date Rating
Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
“Little Pricey”
3 of 5 stars Reviewed 14 February 2012
2
people found this review helpful

Decided to stay here for our Valentine's weekend away. For about $430.00 we got a two night stay in the Rundle Loft Suite, which had the bed downstairs and the jacuzzi upstairs. I was originally told that it had a full kitchen, so that was kind of a surprise when I walked in and there was nothing.

The (-) - I prefer more modern accommodations, but the rustic look was nice. The biggest issue was that the layout of the room was just bad. We stayed in room 320, and in that room, the TV downstairs was behind a wall, so you couldn't see it from the bed. But if you pulled it out so you could see it, it had to sit awkwardly in front of the fireplace. So no fire. A flatscreen on top of the fireplace would fix this instantly. The tub was wider than other jacuzzis we've had, but it wasn't deep at all (meaning half your body sticks out and it's awkward). The bathroom light took a little while to flicker on, the shower/tub didn't drain well (so you're standing in a lot of cold water while you shower), and it's hard work to get the sink to turn on. The furnace made an odd alarm-sounding noise when it came on, and you lost Wifi service when you went up in the loft.

The (+) - Heated underground parking, nice and very friendly staff, and it's quiet, clean, and out of the way.

It was a nice hotel, but I think it's a bit over priced (as is everything in Banff, but still). It's not too bad, but I don't think I'd stay here again. Too much money, and no "wow" factor.

Room Tip: Rooms on level 3 lose internet service on and off - unfortunately that's where the suites are th...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by megxox for Banff
Ask megxox about Rundlestone Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review
17 February 2012
Dear Guest,
I am so very glad you chose a Rundle Loft Jacuzzi Suite for your Valentine’s Weekend away. The pictures you included in your review showcase the room very nicely! I would like to apologise for any misunderstanding concerning the kitchenette – it is our Cascade Loft Jacuzzi Suites which have kitchenettes.
Thank you for your feedback regarding the room. With regard to the specific issues mentioned in the review, these have now been corrected: We encourage our guests to let the Front Desk know should there be any concerns during their stay so that the situation can be rectified promptly and not detract from their experience.
As our fireplaces are wood-burning, we have been advised not to mount the flat-screen TV’s above them due to the risk of smoke damage. I am sorry you lost Wi-Fi signal in the loft section of the suite, we undertake frequent signal checks to ensure that our complimentary wireless service is available all areas of the hotel.
We are pleased you enjoyed your overall stay with us and thank you for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Beautiful and Cozy.”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

I stayed here just before Christmas for my girlfriends birthday. This is a beautiful hotel as soon as you drive into Banff. It has heated underground parking which is amazing! The rooms are very large and cozy with a classic lodge feel to them. Having a balcony is a nice perk too, especially to take in that crisp mountain air. The price was a bit high, but it wasn't outrageous. It was close to being on par with Banff standards. We upgraded to a Loft suite with a jacuzzi.

The showers were a bit a small but who cares when you've got a Jacuzzi room! Also, The fireplace is really nice but it really makes all of your clothes smell like campfire!! (especially if your damper was kind of tricky to tell if it was open or closed like ours was) I would reccomend to bring some Febreze if you plan to light a fire, just in case.

The pool was nice and the hot tub was hot. Didn't use the gym but it had nice equipment by hotel standards. Like I said earlier, this is one of the first hotels as you drive into Banff, so it's at least a 10-15min walk to downtown... you can also cab it... which is like 5-10 bucks.

All in all, I would stay here again and recommend this hotel to anyone.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dustin W about Rundlestone Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
2 helpful votes 2 helpful votes
“Over priced”
3 of 5 stars Reviewed 5 February 2012 via mobile
2
people found this review helpful

It was my wife's an I romantic weekend away from Edmonton. I checked trip advisor at length(as usual) and booked a king room for 2 nights at close to $300. I requested a jacuzzi room if available.(I splurged) Upon check in I was told for$60 I could upgrade, I asked"for 2 night..$60?..hmm...ok". The room was decent, fire place, jacuzzi...nothing fancier the any other hotel. Upon check out I was charged an additional $133 for the room. I explained what I was told and I received a very half hearted "sorry" and that was it...so to summarize. I paid $420 for 2 nights in banff so could have the pleasure of a jacuzzi in my very rustic room. Nice place to stay? Sure. worth the money? NO WAY!!


  • Stayed February 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RScotts about Rundlestone Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review
6 February 2012
Dear Sir,

Thank you for your review and for choosing to upgrade to one of our very special, beautiful Rundle Loft Jacuzzi Suites for your stay. It is regretful the upgrade of $60 per night offered at check-in was misunderstood. In order to avoid any future issues, I will work with our customer service representatives to help ensure such information is clarified by both parties. The hotel feels the upgrade was a very reasonable offering – indeed providing a $40 saving on our published rate.

We recognize staying in a Suite is a more expensive venture. We are proud of our pricing model and the competiveness of our product. A recent comparison to a like Suite for a weekend stay in another Banff Avenue property totalled $730.

I am pleased you enjoyed your stay overall and we look forward to hosting you again on your return to Banff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
Top Contributor
54 reviews 54 reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Great place to stay in Banff”
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Very nice property and easy to find. Stayed here while on a family vacation to Banff and Jasper. Getting in and out of the underground parking garage was a bit tight. About a 10-15 minute walk to get downtown. We chose to drive downtown, where finding a parking spot can be challenging, especially on weekends. Would definately consider staying here again.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Jim K for Banff
Ask Jim K about Rundlestone Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Beautiful Getaway to Banff”
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

My Boyfriend and I stayed at the Rundlestone in a jacuzzi suite. The room was absolutely beautiful and clean, the fireplace was an amazing feature. The room was huge! We did find though that because of the jacuzzi the shower was only good for one person at a time. The resaurant had amazing breakfast, the staff were great, and we loved the underground heated parking.

Would definitely stay here again.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Nevaeh89 for Banff
Ask Nevaeh89 about Rundlestone Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Rundlestone Lodge also viewed

Hidden Ridge Resort
4.5 of 5 stars 553 Reviews
Banff, Banff National Park
Show Prices ABS:HotelCheckRates-d184485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Fox Hotel & Suites
4.5 of 5 stars 744 Reviews
Banff, Banff National Park
Show Prices ABS:HotelCheckRates-d651070?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Banff Aspen Lodge
4 of 5 stars 330 Reviews
Banff, Banff National Park
Show Prices ABS:HotelCheckRates-d182230?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 33 hotels in Banff, ranked by popularity »

Been to Rundlestone Lodge? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Rundlestone Lodge

  • Rundlestone Hotel Banff
Address: 537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
Price range (per night):* INR5,545 - 14,283

Owners: What's your side of the story?

If you own or manage Rundlestone Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Rundlestone Lodge
Show the lowest price for this hotel (from our partners)
Show Prices