I needed a room for a night and this place and from start to finish the service was beyond wonderful.When I checked in I said I had a reservation in a 4 person dorm but all were full but they apologized and gave me a free room upgrade!!I had a private room with facilties down the hall plus my view was of Mt Rundle and it was flat out beautiful.The place is spotless,quiet and a great place to stay for the budget traveller and should I ever need to stay in Banff again I will with absolute conviction stay there again.My only complaint is that were only 1 outlet in the room so I had to unplug the lamp and alarm clock to set up my laptop and Rocket hub.If you have these on your trip please bring a power to help you out with your electrical needs apart from this you cannot go wrong staying there
