A great spot for a girls' weekend away. Very luxurious! The hot pools overlooking the mountains were a highlight. Beds are super comfy and the whole thing was so relaxing!

We stayed at the Hotel for four nights from monday til thursday, and we really enjoyed the the room with kitchenette. The hot tub was very nice as well. We could see some deer close to the patio door and the staff were nice. There is only one thing, we stayed on the first floor and we could hear the people over us, walking in their room.

This place is one of my favorites, my parents used to take me when i was younger, never experiencing hot tubs in -30 weather, this place was the first. what an exhilarating experience. you have to try it, although i wish it was like buffalo lodge just down the road where the hot tub can go on till the wee hours, but can live with that. stay out of the lower pool as it isn't as warm haha. wish they would convert it to a hot tub as well in the winter but oh well. cant have everything. Once your done you go back to your condo and enjoy a nice wood burning fire to warm you up, with some wine or a nice brewsky. the rooms are very nicely laid out, had a group of 10 the other week and was more than enough space. Ive been trying to get a room with the private hot tub over the lodge for a while now and finally got one for middle of march. so looking forward to that, although pricey around $400 a night, i think they are the only ones who offer this kind of room in the area. if only they built more. but who can beat mountain views in a private hot tub with that special person.

so if you choose to go to Banff, choose this place although there other great places in the area Ive stayed at them all i always seem to want to come here.

Stayed here January 2011 for a girls weekend with 10 ladies. We had 2 side by side units.

I came up late and the girls had already used our 4 assigned parking stalls so was given a pass and front desk staff told me to park in the overflow (which is literally the side of the road near the entrance to the complex). I also questioned the underground parking, and was told it was not for our units. Then asked about parking along the sides of the units as it was a bit of a hike to this overflow parking, to which I was told absolutely not and that we would be towed. This response would all have been fine except the two front desk girls were really rude and we woke up to cars parked everywhere along the sides of units. When we went to the lobby to inquire the new front desk person said, oh just park underground as there are spaces. Seriously?

The units were clean, well appointed and had what we needed for kitchen supplies (except coffee filters and paper towels, so even though I brought starbucks, we drank their pre-packaged stuff which only tasted like remotely good coffee if you added lots of Bailey's to it).

Beds were comfy and we got lots of extra towels upon request. We did spent quite a bit of time in the hot tub (which in itself was lovely) but be prepared for a total disregard for the no alcohol and glass container rule. There was lots of drinking and lots of 20 somethings going on and the staff turned a blind eye to it all. For this reason I don't think this would be the place I would come to with kids. I'd look to something a little more family friendly. But with girlfriends who aren't bothered by 20 somethings, go right ahead.