This is our second visit to this location. There is plenty to do to keep your family busy within the resort alone, from the play area to the waterslides. It's a quiet location, and yet close to the townsite. The loft we stayed in was spacious, very clean and had a gorgeous view. It was also nice to have a kitchen to do your own cooking. We also found the staff to be prompt and friendly and they do their best to address any need that arises.

The minor drawbacks we noticed was that some of the beds seemed a bit hard and that the upper floor of the loft was very warm. However, for all the other perks we got, it was a trade-off we could handle, especially for the price we paid.

We will be back to stay here with with our family again when we come to Banff.

We checked into the studio suite and were delighted with the accommodation. The room was exactly what we expected. The bed was very comfortable, the staff were all very friendly and accommodating. The view of the mountains was outstanding, nice to wake up to in the morning. Overall, we really enjoyed our stay and would recommend this resort to anyone

Best hotel in Banff for families with younger children. An assortment of pools as well as other activities. Super convenient with an on site convenience store and liquor store. Wildlife right outside our window. Amazing staff who where extreamly fast and pleasant. Thanks for the room upgrade! We will definitely be back

Can't say enough about the douglas fir and what a great family spot it is...this was our second stay, and will not be our last. They recently replaced the water slides and look to be making small improvements throughout the property. We stayed in a studio suite while some friends of ours stayed in a loft suite within the lodge. Both rooms were super cozy and had everything one needed.

If you are looking for an inexpensive family getaway, this is the place for you. It doesn't break the pocket book, and has everything you need including: free waterslides, free pool, hotttubs, giant play zone, fully stocked kitchenettes, wood burning fireplace with free wood, free wifi throughout the resort, indoor heated parking (for some suites), beautiful mountain views, flat screen tv's with plug and play features.........the list is endless.