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Douglas Fir Resort & Chalets – reviews, photos

3.0 of 5
525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
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Douglas Fir Resort & Chalets
Ranked #2 of 33 hotels in Banff
4.5 of 5 stars 491 Reviews
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491 reviews from our community

What travellers say about this hotel
  • Water slide(29)
  • Full kitchen(17)
  • Very clean(13)
  • Hot tub(13)
  • Wood burning(12)
  • Bedroom condo(11)
  • Flat screen TV(11)
  • Play area(7)
  • Indoor playgrounds(5)
  • Shuttle buses(3)
Traveller rating
    208
    211
    47
    18
    7
Only show reviews for Family (309) | Couples (70) | Business (5)
Date Rating
Edmonton, Canada
Top Contributor
61 reviews 61 reviews
Reviews in 33 cities Reviews in 33 cities
11 helpful votes 11 helpful votes
“A great place for young families”
4 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

This is our second visit to this location. There is plenty to do to keep your family busy within the resort alone, from the play area to the waterslides. It's a quiet location, and yet close to the townsite. The loft we stayed in was spacious, very clean and had a gorgeous view. It was also nice to have a kitchen to do your own cooking. We also found the staff to be prompt and friendly and they do their best to address any need that arises.

The minor drawbacks we noticed was that some of the beds seemed a bit hard and that the upper floor of the loft was very warm. However, for all the other perks we got, it was a trade-off we could handle, especially for the price we paid.

We will be back to stay here with with our family again when we come to Banff.

Room Tip: Lofts are great, but be aware the upper floor will be quite warm. If you choose a loft, be sure it...
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MFamilyTraveller about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
7 February 2012
Thank you so much for your great review and for choosing to stay with us time and again. Between our newly renovated waterslides, giant indoor playzone, private guest pool and acres of space, there is certainly enough to keep a family busy. We will be sure to pass on your lovely comments to our staff and we look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Alberta, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Vacation Week”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We checked into the studio suite and were delighted with the accommodation. The room was exactly what we expected. The bed was very comfortable, the staff were all very friendly and accommodating. The view of the mountains was outstanding, nice to wake up to in the morning. Overall, we really enjoyed our stay and would recommend this resort to anyone

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Calvin K about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
7 February 2012
Thanks so much for your review, Calvin. We’re so pleased to hear your enjoyed your vacation week at the Douglas Fir Resort. We certainly do our upmost to ensure you receive a good night’s rest and our exclusive location on Tunnel Mt. means we have jaw dropping views everywhere you turn; not a bad start to your morning! We hope to see you again soon in the near future.
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1 review
1 helpful vote 1 helpful vote
“The right spot families staying on Banff”
4 of 5 stars Reviewed 5 February 2012 via mobile
1
person found this review helpful

Best hotel in Banff for families with younger children. An assortment of pools as well as other activities. Super convenient with an on site convenience store and liquor store. Wildlife right outside our window. Amazing staff who where extreamly fast and pleasant. Thanks for the room upgrade! We will definitely be back

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sylvestrea about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
7 February 2012
Many thanks for taking the time to send us your feedback on your recent stay with us. Our two giant waterslides, hot tubs, saunas, steam rooms, private guest pools and indoor playzone certainly mean kids (big ones too) aren’t stuck for things to do! Our onsite grocery store, liquor store and laundromat certainly provide the luxury of convenience for our guests. Our friendly wildlife neighbours also make sure you receive a warm welcome. Thank you for staying at the Douglas Fir Resort & Chalets, we hope to see you again soon!
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Edmonton
Senior Contributor
29 reviews 29 reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Second time, and it still impresses....”
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Can't say enough about the douglas fir and what a great family spot it is...this was our second stay, and will not be our last. They recently replaced the water slides and look to be making small improvements throughout the property. We stayed in a studio suite while some friends of ours stayed in a loft suite within the lodge. Both rooms were super cozy and had everything one needed.

If you are looking for an inexpensive family getaway, this is the place for you. It doesn't break the pocket book, and has everything you need including: free waterslides, free pool, hotttubs, giant play zone, fully stocked kitchenettes, wood burning fireplace with free wood, free wifi throughout the resort, indoor heated parking (for some suites), beautiful mountain views, flat screen tv's with plug and play features.........the list is endless.

Room Tip: we really enjoy the suites in the lodge...can stay inside to get to all of the amenities, and get fr...
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Reddon14 about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
7 February 2012
Many thanks for taking the time to send us your feedback on your recent stay with us. Our two giant waterslides, hot tubs, saunas, steam rooms, private guest pools and indoor playzone certainly mean kids (big ones too) aren’t stuck for things to do! Our onsite grocery store, liquor store and laundromat certainly provide the luxury of convenience for our guests. Our friendly wildlife neighbours also make sure you receive a warm welcome. Thank you for staying at the Douglas Fir Resort & Chalets, we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
2 helpful votes 2 helpful votes
“Perfect family get-a-way for young and older families alike!”
5 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

This is second time my entire extended family (10 adults, and 14 kids in total) planned a winter weekend away at Douglas Fir and we can't wait to come again! The well equipped kitchen allowed us save significant $$, as we did not need to eat put, and our room which was a loft in the main lodge easily accommodated nearly all my family for a communal breakfast in the mornings!

The pool and play area were a tireless source of fun for the kids, and even the adults had a good time racing eachother on the waterslides. There are are also beautiful walking trails on the grounds, giving us ample opportunity to guess what animal made the various tracks we found.

To top it off, friendly staff made our trip extra enjoyable. Would definitely recommend staying at the Douglas Fir, especially during the low season when prices are reasonable.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lockhartinlacombe about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
31 January 2012
Thank you for your lovely comments. From your review it seems like you and your extended family had a fantastic vacation with us. Our full kitchens in every room help our guests save and you certainly seemed to have made the most of them with cooking breakfast for 28 family members! Our location on Tunnel Mountain means you have the unsurpassed access to the best trails in Banff and not to mention wildlife at your doorstep. Next time you visit you may wish to consider one of our 3 Bedroom Family suites that accommodates 10 guests and will provide the family with even more space.
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Additional Information about Douglas Fir Resort & Chalets

  • Douglas Fir Hotel Chalets
  • Douglas Fir Banff
  • Douglas Fir Resort
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Price range (per night):* INR7,729 - 14,563

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