We have been here for the last 5 years. Some good changes with staff training but still some old staff that will never change and they need to. Houses need to be majorly upgraded and restaurant food need's to be checked out by HSE..."Chef's" (with dirty uniforms)running across the courtyard with uncovered food is a health hazard!!! Family night in Sally's with cut down plants with bug's a health hazard.......We were here in August for a week and 3 days would have been enough. On arrival we had to wait for our key for hours and when we got our hous it was filthy, we were immediatly moved by Sheila to another dirty house and all she wanted to do was go home, she was so horrible we almost left we felt it was our fault that we complained. You should give all your staff the same training and not give someone the name of "Manager" to make them feel important. She was the most unprofessional person I have ever dealt with and definatly not a Manager.
TAS staff were brilliant, especially Mike and Kate ant Sean very well trained and on top of their game. Entertainment was okay staff were a bit off hand but professional Stacey is a good girl and Jake was a dote. XFactor was a bit of a joke after being ther since 6.30 xfactor on Wed and Thur were on for 15 mins and Wagner was just a joke...and the lady looking after them was there forever we came across her on the first morning Wed when we had a problem at the pool and she was still there at midnight. You need to look after the staff that are doing the work and lose the staff that are doing nothing
We will be back next year but we will expect the accomodation to be upgraded
- Trabolgan Holiday Village Cork
- Trabolgan Holiday Village Hotel Cork
